This position supports Mercy's philosophy of patient centered care by preparing curriculum and delivering training to end users for clinical, evidence-based and technical content. This ensures that staff have the tools necessary to provide patient care as well as accurately document the patient visit and treatment.
Understand basic principles of adult education
Deliver training to end users
Prepare curriculum for training
Serve as education resource to the organization
Communicate with members of various levels within the organization
Accurately assess the end user population and training they will receive based on role
Train other facilitators
Serve as a support function on the floors
Coordinate various training sessions with available resources
Department Specific Duties
Assist with clinical simulation exercises
Teach clinical content based on evidence to adult learners at all levels of the organization
Participate in workflow demonstrations
Document workflows in Visio
Attend Epic training and certify in application
Use Excel proficiently to complete Epic tools, such as Training Calculator and Lesson Plan Matrix
Facilitate periodic student surveys to access Epic use within the classroom
Knowledge, Skills and Abilities
Excellent written and oral communication skills
Excellent presentation skills, excellent customer relation skills
Ability to establish rapport with hospital staff and management level staff
Self-starter; ability to initiate projects, plan own activities and make decisions within the framework of the responsibility and authority of the job.
Must possess self-confidence in ability to facilitate &/or teach both large and small groups.
Serve as positive role model and function as a change agent in creating a preferred future for staff development and continuing education.
Willingness to assist in using simulation training equipment pertinent to the healthcare environment.
Ability to operate audiovisual equipment, including slide projects, overhead projectors and PowerPoint applications, etc.
Experience in staff development and/or continuing education required.
Two years experience as an Epic end user or training required. Experience should be current or within the last 6 months.
Two to three years clinical nursing experience desired.
Either High school Diploma/Equivalent or Associates Degree or healthcare related certification (Paramedic, Registered Nurse, Licensed Practicing Nurse) is required.
Bachelor’s degree in nursing, community health education or related field preferred.
Licensure, Certification, Registration
If a nurse, must be currently licensed as a registered nurse in the state of Iowa.
The Department requires Epic Certification within one year of hire or transfer.