Job Description
Attention current TriHealth employees:
Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.
ACCESS ASSOCIATE: Performs Scheduling or Registration functions in a timely and accurate manner: working with TH ancillary departments to coordinate care and communicate with patients and physicians/offices to obtain information necessary to schedule and/or register patients. Provide excellent customer service and answer patient questions and resolve issues. Collect of copays, standard deposits and deductibles.
SCHEDULING: schedule physician ordered tests in accordance with department guidelines; correlate medical diagnosis with ordered tests/procedures for medical necessity purposes that is required to receive reimbursement.
REGISTRATION: educate patients on TH required legal compliance paperwork and provide financial triage (can properly direct patient with financial questions and explain concepts of insurance).
MINIMUM REQUIREMENTS:
EDUCATION: High School Degree or GED
EXPERIENCE: 1-2 years Customer Service
SPECIALIZED KNOWLEDGE: Experience in fast paced, customer driven environment; Ability to operate multiple computer applications; Excellent verbal and written skills; Typing speed of 35 w.p.m. Medical terminology required within first year of employment if not already taken..
Job Title: ACCESS ASSOCIATE
Department Name: BNCCC ADMITTING/REGISTRATION
Location: 10506 Montgomery Road
Hourly/Salaried: Hourly
Employment Status: Optional Position
Bi-Weekly Hours:0
Shift: Shift Varies
Weekend Commitment: Yes
Holiday Commitment: No
On-Call Commitment: No
Pay Grade: T24
Employment Type
TriHealth is physicians, hospitals and communities working together to help you live better.
Two of Cincinnati’s finest health care organizations, Bethesda and Good Samaritan Hospitals, joined together in 1995 to form TriHealth. Through these two acute care hospitals, exceptional community hospitals, ambulatory centers, institutes, physician groups and more, TriHealth provides a wide range of clinical, educational, preventive and social programs. TriHealth's non-hospital services include physician practice management, fitness centers and fitness center management, occupational health centers, home health and hospice care.
One of the top integrated health systems in the region, TriHealth is the 4th largest employer in the area with more than 12,000 employees and 130 service locations throughout Greater Cincinnati.
Mission and Vision
The mission of TriHealth is to improve the health status of the people we serve. We pursue our mission by providing a full range of health-related services, including prevention, wellness and education. Our service identity is rooted in our Mission and Core Values, which serve as guiding principles in our healing ministry.
Awards
A career with our organization promises challenge and opportunity. We've been named an Enquirer Media Top Work Place as well as an AARP Best Employer for Workers Over 50. We've also been recognized nine times as one of the 100 Best Companies for Working Moms and as one of Cincinnati’s Healthiest Employers.
Additional awards include:
- 15 Top Health Systems, Truven Health Analytics
- Magnet recognition for quality patient care, nursing excellence and innovation
- Top Ten Nonprofit Companies for Executive Women·
- “Most Wired” Hospitals or Health Systems
- Multiple quality awards, including being among the Top hospitals in the country for heart care, diabetes and endocrinology care, and distinctions for breast care, patient-centered medical homes, and baby care.
TriHealth is an equal opportunity employer. We are committed to fostering a diverse and inclusive workforce.
Awards
Currently the fifth largest employer in the area with more than 11,000 employees and 120 locations throughout Greater Cincinnati, a career with our organization promises challenge and opportunity. We've been named an Enquirer Media Top Work Place as well as an AARP Best Employer for Workers Over 50. We've also been recognized nine times as one of the 100 Best Companies for Working Moms.
- 15 Top Health Systems, Truven Health Analytics
- Magnet recognition for quality patient care, nursing excellence and innovation
- Top Ten Nonprofit Companies for Executive Women·
- Cincinnati Healthiest Employer
- “Most Wired” Hospitals or Health Systems
- Additionally named: multiple quality awards, including being among the Top hospitals in the country for heart care, diabetes and endocrinology care, and distinctions for breast care, patient-centered medical homes, and baby care.
