Responsible for registration, insurance verification, and other patient access functions as assigned in designated registration area(s). Duties include but are not limited to: provide reception duties and assure customers are routed courteously and efficiently communicate effectively with all hospital departments and physician offices to facilitate required patient’s information. Carefully screen patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at the time of the patient’s visit. Operate phone system to schedule and assist patients, clinical staff, and all other clinics.
2 years of clerical experience preferred
Computer & Electronic Health Record experience
Outstanding public relations/customer service experience
High level of personal presentation
Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression