Responsible for enrollment of enrollees/participants into the program. Assesses the emotional, social and environmental needs of participants. As indicated, provides casework services including information and referral, psychosocial support and advocacy. Works in collaboration with health care, mental health, social service providers and the participant in order to optimize the enrollee/participant's health and his/her ability to participate in the Program. Assists with administrative monitoring of the program including the preparation of statistical and other reports related to activity.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: Bachelor’s degree preferred or equivalent, relevant experience in a healthcare environment.
License/Certifications: May be required to travel off-site. Will need valid Maine driver's license and reliable vehicle.
Experience: Approximately two years on the job experience in a community health setting in order to consolidate and demonstrate knowledge of community resources and skills in assisting people to make decisions about their health and health care. Ability to ensure that a wide variety of other disciplines or community resources work cooperatively in order to maximize the health and well being of the enrollee/participant.
A relatively high level of analytical skills and demonstration of good judgment in assessing and planning for the needs of enrollees/participants.
Comfort and competency developing and presenting information to groups of health care and service providers is desirable.
Ability to operate software systems that support program activities, working with a database and extracting statistical reports.
Strong customer service, teamwork, resource knowledge and advocacy skills are essential.
Committed to being the trusted source for quality care – and careers.
At MaineHealth, exceptional people using the latest in advanced innovations help ensure that our northern New England communities are the healthiest they can be. From a full array of telehealth programs to the most sophisticated electronic medical records system, our clinical technology is second to none. But it’s our people who bring these medical advancements to life as they change the lives of the people in the communities we’re proud to serve.
As a non-profit family of high-quality healthcare providers, we’re working together to create strong, vibrant and healthy partnerships. We are an integrated healthcare delivery system made up of the state’s only academic medical center (and largest hospital), a large bio-medical research center, community hospitals, home care agencies, physician practices, an outpatient lab, and diagnostic and surgery centers. In addition to our clinical opportunities, MaineHealth also offers a variety of fulfilling careers in finance, human resources, information services, marketing, support services, and more!
The MaineHealth family of hospitals and healthcare organizations offers outstanding opportunities to work and live in one of the most spectacular areas of our nation. Our ongoing growth and focus on compassionate care mean a choice of challenging and rewarding career opportunities throughout our system – from mid-sized cities and small towns in the mountains to beautiful coastal communities.
The MaineHealth integrated health system includes: