Network Infrastructure Engineer III - Remote Work Possible

  • Atlanticare
  • Egg Harbor Township, NJ, USA
  • Jan 05, 2021
Healthcare IT

Job Description

The Network Infrastructure Engineer III is responsible in the reviewing, planning, and evaluating of network systems. Responsible for troubleshooting network systems and providing recommendations to improve the network. Provides documentation/project tracking and management reporting. Provides tactical and strategic input on overall network planning and related projects. Relies on extensive experience and judgment o plan and accomplish goals. Also responsible for overseeing all upgrades and changes to telecommunication systems.   This position may require on-call responsibilities.   This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.   QUALIFICATIONS   EDUCATION/EXPERIENCE: Bachelor's degree required a minimum of 10 years' experience required. In lieu of degree High School diploma required and 15 years relevant experience required. LICENSE/CERTIFICATION: Cisco CCNA Certification or higher preferred.   PERFORMANCE EXPECTATIONS Architects and designs company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware.* Oversees new and existing equipment, hardware, and software upgrades.* Communicates and coordinates all circuit installations for both internet and permanent physical circuits and troubleshoots with vendors when corrective action needs to be taken. Configures networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Assists in the design and implementation of short and long-term strategic plans to make certain network capacity meets existing and future requirements. Conducts research on emerging technologies in support of network development efforts, and recommend technologies that will increase cost effectiveness and network flexibility.* Develops, documents, make recommendations, and communicates plans for investing in network technologies, including analysis of cost reduction opportunities.* Participates in the development of network strategies in collaboration with the executive team.* Conducts research and makes recommendations on products, services, protocols, and standards in support of all network procurement and development efforts.* Ensures network services have sufficient capacity, stability, and agility to satisfy service level agreements with business units. * Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records.* Recommends improvements and/or alternatives on the company's existing systems architecture and technology portfolio.* Reviews new and existing network design projects and procurement or outsourcing plans for compliance with standards and architectural plans*. Plans, acquires, and coordinates installation of in-house and remote network devices and appliances across the organization's network.* Monitors and tests network performances and troubleshoot problem areas as needed.* Monitors integrity of all network security devices and takes corrective/preventive measures as appropriate.* Develops and deploys methodologies for testing network performance and providing network performance statistics and reports.* Ensures network connectivity of all servers, workstations, video equipment, telephony equipment, fax machines, and other network appliances.* Performs network asset management, including maintenance of network component inventory and related documentation and technical specifications information.* Participates in managing all network security solutions.* Evaluates most up-to-date technologies and implements when appropriate.* Collaborates with executive management and department leaders to assess near- and long-term network capacity needs.* Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records.* Develops, implements and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery.* Provides guidance to Technical Support and Customer Support Team Members.* Interfaces with the hardware and software networking vendors for technical support when new functionality is requested and escalates problems to central support when assistance is required.* Plans and maintains all TCP/IP network addressing schemes.* Plans, tests, and maintains network security and remote user access.* Upgrades and supports all telecommunication PBX functionality.* Performs system performance evaluations and makes recommendations for improvements.* Creates architectural plans to ensure all production environments are configured for high-availability to maximize uptime.* Leads initiatives to modify system hardware and software.* Identifies and implements methods to continuously improve processes and outcomes.* Analyzes and documents system issues and makes recommendations as needed.* Plans and implements disaster recovery procedures and participates in off-site recovery testing.* Develops programs and tools to automate scheduling of system related operations and reports.* Interacts and negotiates with vendors, outsourcers, and contractors to secure network products and services.* Identifies opportunities for cost savings appropriate to the department and organization and implement action plans that reduce costs.* Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.* Collaborates with senior team members, management and department leaders to assess near and long term network capacity needs.* Assists with the creation and the maintenance of documentation as it relates to network configuration, network mapping, processes, and service records.* Assists with the implementation and maintenance of policies, procedures, and associated training plans for network administration, usage, and disaster recovery.* Provides exceptional quality service and support to customer groups.* Follows through on commitments to customers.* Understands the importance of IT systems support to the delivery of care in a 24x7 environment and ensures application availability within set standards.* Understands the need to provide access for clinicians and other members of the healthcare team with the right information at the right time through the availability of seamless, accurate information.* Uses communication and team work skills to maintain successful working relationships throughout the organization.* Listens effectively, builds strong relationships, maintains good rapport, and openly shares best practices, tools and expertise.* Treats others with respect and values their input and opinions.* Has sufficient communication skills for effective dialogue with customers. Is able to work in a team.* Understands and uses appropriate methods, tools and applications.* Demonstrates a rational and organized approach to work.* Maintains understanding of healthcare/technology environment.* Continuously increases knowledge of industry trends and best practices by utilizing journals, publications, textbooks, seminars and training programs as appropriate to enhance personal skills and expertise. * Demonstrates an understanding of healthcare/technology products and services.* Demonstrates an organized approach to work. Learns and applies new skills.* Follows organizational standards.* Works under general direction. Frequently works independently.* Performs a broad range of work, sometimes complex and non-routine, in a variety of environments.* Applies methodical approach to problem definition and resolution.* Understands and uses appropriate methods, tools and applications.* Demonstrates an analytical and systematic approach to problem solving.* Demonstrates effective communication skills.* Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines.* Provides mentoring to the Network Infrastructure Engineer I and II.* Treats all visitors, internal staff and external vendors with AtlantiCare core values by demonstrating respect, integrity, safety, teamwork and service.* Understands and practices the AtlantiCare Values.* Adheres to AtlantiCare and AIT Policies and Procedures.* Follows and adheres to ITIL processes - Incident Management, Problem Management and Change Management.* Responsible for system support 24 hours a day/7 days a week/365 days a year. * Performs other duties as assigned.*     WORK ENVIRONMENT This position requires repetitive motion, fingering, hearing, pushing, reaching, and reading, seeing, speaking, standing and walking a majority of the time. Spends time with such equipment as computer terminal, fax machine, copier, and telephone. Occasional driving also required. REPORTING RELATIONSHIP This position reports to department leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.         PERFORMANCE EXPECTATIONS Architects and designs company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware.* Oversees new and existing equipment, hardware, and software upgrades.* Communicates and coordinates all circuit installations for both internet and permanent physical circuits and troubleshoots with vendors when corrective action needs to be taken. Configures networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Assists in the design and implementation of short and long-term strategic plans to make certain network capacity meets existing and future requirements. Conducts research on emerging technologies in support of network development efforts, and recommend technologies that will increase cost effectiveness and network flexibility.* Develops, documents, make recommendations, and communicates plans for investing in network technologies, including analysis of cost reduction opportunities.* Participates in the development of network strategies in collaboration with the executive team.* Conducts research and makes recommendations on products, services, protocols, and standards in support of all network procurement and development efforts.* Ensures network services have sufficient capacity, stability, and agility to satisfy service level agreements with business units. * Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records.* Recommends improvements and/or alternatives on the company's existing systems architecture and technology portfolio.* Reviews new and existing network design projects and procurement or outsourcing plans for compliance with standards and architectural plans*. Plans, acquires, and coordinates installation of in-house and remote network devices and appliances across the organization's network.* Monitors and tests network performances and troubleshoot problem areas as needed.* Monitors integrity of all network security devices and takes corrective/preventive measures as appropriate.* Develops and deploys methodologies for testing network performance and providing network performance statistics and reports.* Ensures network connectivity of all servers, workstations, video equipment, telephony equipment, fax machines, and other network appliances.* Performs network asset management, including maintenance of network component inventory and related documentation and technical specifications information.* Participates in managing all network security solutions.* Evaluates most up-to-date technologies and implements when appropriate.* Collaborates with executive management and department leaders to assess near- and long-term network capacity needs.* Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records.* Develops, implements and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery.* Provides guidance to Technical Support and Customer Support Team Members.* Interfaces with the hardware and software networking vendors for technical support when new functionality is requested and escalates problems to central support when assistance is required.* Plans and maintains all TCP/IP network addressing schemes.* Plans, tests, and maintains network security and remote user access.* Upgrades and supports all telecommunication PBX functionality.* Performs system performance evaluations and makes recommendations for improvements.* Creates architectural plans to ensure all production environments are configured for high-availability to maximize uptime.* Leads initiatives to modify system hardware and software.* Identifies and implements methods to continuously improve processes and outcomes.* Analyzes and documents system issues and makes recommendations as needed.* Plans and implements disaster recovery procedures and participates in off-site recovery testing.* Develops programs and tools to automate scheduling of system related operations and reports.* Interacts and negotiates with vendors, outsourcers, and contractors to secure network products and services.* Identifies opportunities for cost savings appropriate to the department and organization and implement action plans that reduce costs.* Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.* Collaborates with senior team members, management and department leaders to assess near and long term network capacity needs.* Assists with the creation and the maintenance of documentation as it relates to network configuration, network mapping, processes, and service records.* Assists with the implementation and maintenance of policies, procedures, and associated training plans for network administration, usage, and disaster recovery.* Provides exceptional quality service and support to customer groups.* Follows through on commitments to customers.* Understands the importance of IT systems support to the delivery of care in a 24x7 environment and ensures application availability within set standards.* Understands the need to provide access for clinicians and other members of the healthcare team with the right information at the right time through the availability of seamless, accurate information.* Uses communication and team work skills to maintain successful working relationships throughout the organization.* Listens effectively, builds strong relationships, maintains good rapport, and openly shares best practices, tools and expertise.* Treats others with respect and values their input and opinions.* Has sufficient communication skills for effective dialogue with customers. Is able to work in a team.* Understands and uses appropriate methods, tools and applications.* Demonstrates a rational and organized approach to work.* Maintains understanding of healthcare/technology environment.* Continuously increases knowledge of industry trends and best practices by utilizing journals, publications, textbooks, seminars and training programs as appropriate to enhance personal skills and expertise. * Demonstrates an understanding of healthcare/technology products and services.* Demonstrates an organized approach to work. Learns and applies new skills.* Follows organizational standards.* Works under general direction. Frequently works independently.* Performs a broad range of work, sometimes complex and non-routine, in a variety of environments.* Applies methodical approach to problem definition and resolution.* Understands and uses appropriate methods, tools and applications.* Demonstrates an analytical and systematic approach to problem solving.* Demonstrates effective communication skills.* Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines.* Provides mentoring to the Network Infrastructure Engineer I and II.* Treats all visitors, internal staff and external vendors with AtlantiCare core values by demonstrating respect, integrity, safety, teamwork and service.* Understands and practices the AtlantiCare Values.* Adheres to AtlantiCare and AIT Policies and Procedures.* Follows and adheres to ITIL processes - Incident Management, Problem Management and Change Management.* Responsible for system support 24 hours a day/7 days a week/365 days a year. * Performs other duties as assigned.*

Schedule

Days

Employment Type

Full-Time