Recovery Center Manager

  • MaineHealth
  • Biddeford, ME 04005, USA
  • Jan 05, 2021

Job Description


To be considered for this role, please provide 1 – 3 sentence answers to the questions below, unless otherwise noted as a Y/N question.

DO NOT include diagnoses and/or criminal history in your answers!  We will not accept this information or pass it along to our hiring managers.


  1. Have you struggled with challenges maintaining mental health, recovery from substance use or both? Yes / No  ONLY
  1. Are you willing to self-identify on that basis and communicate about your lived experience in a way that fosters a healthy relationship?  Yes / No  ONLY
  1. How will you encourage a peer to focus on hope and possibilities instead of fear in their recovery?
  1. How will you facilitate a relationship with a peer, in which both parties have their needs and wants heard, respected, and discussed?
  1. How will you explain the benefit of learning together instead of simply trying to fix the other person’s problems?
  • Position Summary
    • The Recovery Center Manager is a full-time integrated peer support position working to implement and supervise services for individuals with severe mental illness (SMI) and/or substance use disorder (SUD) in Maine Behavioral Healthcare’s Peer-run Recovery Center. The Center Manager is a peer support position; therefore, the Manager will self-identify as someone with the lived experience of a challenge maintaining mental health and/or is in recovery from a substance use disorder. The Center Manager must hold a current Intentional Peer Support Specialist certification and be able to demonstrate those values and skills. The Center Manager will support Recovery Center staff, volunteers and participants in establishing, implementing, and maintaining a series of recovery-focused, evidence-based, structured group activities as well as vocational curriculum and trainings in the Recovery Center.
    • Each Recovery Center is an inclusive recovery and vocationally focused service center that will support individuals with SMI and/or SUD in reaching their self-directed life goals. As peer-run recovery centers, the Center Manager is a crucial component in ensuring every Center participant has the ability to access the supports they choose, has a voice in decision-making, and can embark on the recovery journey that is right for them. Support and assistance is offered by outreach and engagement by establishing relationships, infusing hope for a better future, and modeling acceptance with a focus on recovery.
    • The Center Manager will oversee all aspects of the Peer-run Recovery Center, including financial and budgetary requirements, space/facilities management, volunteers, staff supervision, outreach, and community resource linkages. The Center Manager is responsible for implementing and maintaining a database that captures information for performance measures and outcomes related to Center services. The Center Manager is responsible for collecting and reporting all data, programmatic performance measures, and outcomes for the Maine Office of Substance Abuse and Mental Health Services, of the Department of Health and Human Services.
    • The Center Manager will be foster community collaboration by partnering with the community recovery stakeholders and agencies providing services for individuals being served by the Center. Services at the Center may include outreach, mentoring, education, structured group activities, vocational training, self-help groups, meals, recreational activities, social activities, and other recovery resources. Additionally, the Center Manager will be responsible for integrating new classes and workshops. The Center Manager will develop linkages to existing MBH programs and other community resources to create a robust recovery-oriented service center that is responsive to participant voice and choice. The Center Manager will work collaboratively with MBH’s other Recovery Centers to ensure quality services are implemented on participants behalf. The Center Manager will report to the Director of Peer Services as well as the Recovery Center Council, comprised of Center participants.
    • The Center Manager will foster an environment of inclusion, respect for all people, mutuality, and personal accountability. The Center Manager contributes to the accomplishment of MBH’s mission through the provision of non-clinical activities that engage, educate and offer support and assistance to individuals experiencing vulnerable life-circumstances such as homelessness, food insecurity and those living with a mental illness and/or a substance use disorder. Problem solving is guided by an Intentional Peer Support perspective.
    • The Center activities seek to support individuals that self-identify with SMI and/or SUD in achieving their recovery/wellness and vocational goals. The Center Manager will oversee programming that advances those goals. The Center Manager will also oversee the implementation of all subcontracts that provide the Center with additional recovery, financial and/or vocational services. Applicants should demonstrate knowledge and experience implementing contracts and programs from a collaborative approach.
  • Required Minimum Knowledge, Skills, and Abilities (KSAs)
    • Education: Bachelor’s degree in relevant field required.
    • License/Certifications: Valid Driver’s license and appropriate level of automobile liability insurance.
    • Experience: Extensive, two years or more, experience as a fully Certified Intentional Peer Support Specialist (CIPSS) is required. Ability to maintain certification (meet co-reflection and continuing education requirements). Experience supervising CIPSS is preferred. Management experience, 2 years or more is preferred. Demonstrated experience with implementing evidenced-based practices. Demonstrated experience managing integrated programming and services.
    • Is receiving or has received services and supports related to a challenge maintaining mental health and is willing to self-identify on this basis with peers and in the community. May be receiving or has received services and supports related to a history of substance use, is in active recovery, and willing to self-identify on this basis with peers and in the community
    • Ability to provide support according to the values and principles of IPS is required
    • Ability to demonstrate conflict resolution and communication according to IPS values is required
    • Ability to demonstrate skills of IPS supervision is required
    • Management experience, 2 years or more is preferred
    • Demonstrated understanding of Consumer-Operated Service Program models
    • Demonstrated ability to effectively supervise staff, 2 years or more
    • Ability to effectively support the integration of CIPSS into hospital settings
    • Demonstrated ability to develop data instrumentation
    • Demonstrated ability to effectively collect and report data is required. Database management is a key component of this position
    • Advanced Computer and Technology proficiency required with ability to demonstrate computer and technology skills in using Microsoft Office and Outlook email is required
    • Good communication skills and an ability to establish rapport with consumers, community members, community mental health providers, MBH staff and leadership, and other resource providers are required. Willingness to further develop communication skills (i.e. written, verbal, and computer). Effective and rapid electronic communication skills are a key component of this position
    • Ability to implement multiple Structured Group activities
    • Ability to create, implement, and manage recovery, vocational, educational, recreational, social, and other activities to create a robust recovery-oriented service center that is responsive to participant voice and choice
    • Ability to create and implement systemic structures for integrating participant voice into Recovery Center planning, evaluation, and day-to-day activities
    • Ability to facilitate Center policy and rules development in alignment with IPS values is required
    • Models strengths-based interactions and treats all individuals with respect
    • Demonstrates ability to utilize strengths-based approach to problem solving
    • Demonstrated ability to keep focus on continual learning and moving towards positive goals rather than away from what is not wanted
    • Ability to work a flexible work schedule, including evenings and weekends
    • Ability to establish and maintain effective working relationships with a variety of volunteers, fellow workers, supervisors, communities, resources and cultures
    • Ability to perform other duties as assigned
    • Demonstrated ability to work independently and collaboratively