Attention current TriHealth employees:
Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.
TriHealth is actively recruiting for an Answering Service Registered Nurse (RN) for our call center in Norwood, Ohio.
As a TriHealth Answering Service RN, you will be responsible for answering incoming calls in a timely manner. You will use excellent customer service, telephone, and communication skills to triage calls with "First Call Resolution" in mind. You will also collect data from patients to provide the best course of action in order to facilitate care between physicians, hospitals, pharmacies, other TriHealth specialties, and the patient.
You will obtain and utilize a working knowledge of Epic, Cadence, Cisco Phone System, and Kronos.
In this role you will also be responsible for:
To be qualified for this role, you must meet these minimum requirements:
Job Title: Answering Service - Registered Nurse (RN) - Norwood, Ohio
Department Name: TPP CCC SCHEDULING
Employment Status: Part Time Position
Shift: Day/Evening Shift
Weekend Commitment: Yes
Holiday Commitment: Yes
On-Call Commitment: No