DI Access Coordinator

  • Beth Israel Deaconess Hospital - Plymouth
  • Plymouth, MA
  • Sep 14, 2020
Full time

Job Description

· Serve as front line receptionist displaying courtesy and professionalism at all times while greeting or interacting with patients, families or other personnel in person or on the telephone. · Responsible for obtaining referring physician information. · Responsible for the accurate intake of patient demographics: obtaining reimbursable diagnosis/reason for service; verifying insurances for eligibility and obtaining of preauthorization of insurance provider as required. · Performs exam specific screening relative to ability to schedule and perform testing; refers to appropriate individual as needed for clarification. · Distribute to patients all required notifications and documents. · Clear patient for co-pay and/or deductibles. Collect payment in accordance with credit and collection policy. · Performs registration function with the patient. · Enter the appropriate diagnostic testing orders, demographics and insurance information into Meditech system to facilitate patient care and hospital billing procedures. · Ensure that patients flow through the scheduling and registration systems, and schedule appointment as quickly and efficiently as possible while ensuring that all fiscal procedures are followed in a consistent manner. · Schedule patient appointments accurately and proactively to maintain full schedules for clinical staff. · Obtain all necessary patient consents/signatures. · Prepare, maintain and close patient medical records ensuring accuracy and completeness. · Maintain written and telephone communications; screen all calls and refer to the appropriate individual. · Assist in the collection and preparation of data for departmental reports. · Assists in troubleshooting insurance denials and billing discrepancies. · Assist with special projects as needed. · Cross train to other scheduling/registration areas. · Process cancellation and no show appointments and notify ordering physician. · Confirms out of area provider information; including full name, address, phone, fax, NPI number and enters information into database upon registration as well as medical record files. · Document existence of written directive and verify accuracy of registry information. · Enter/Edit requisition information and prints to appropriate printers. · Manage patient requests for medical records. (ie: CDs, Life Image, reports, etc.) · Faxes reports as necessary. · Perform other duties as assigned or requested to maintain the smooth functional operation of the service. It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required. Education/Experience Required: · HS Diploma or equivalent · Knowledge of medical terminology, (successfully completes hospital skills test), problem-solving techniques, strong interpersonal skills, effective oral and written communication skills, strong keyboarding skills with detail and accuracy (a minimum of 30 wpm) and basic computer skills including word processing. · Current (defined as within most recent 12 months),Diagnostic Imaging knowledge of DI exams · One year of clerical experience; including screening patients for exams · One year Experience using MEDITECH EMR and Meditech healthcare applications software version 6.0 or higher · Demonstrated ability to function independently, follows directives, and operates with minimal supervision. · Possess good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner. · Demonstrates the ability to Independently performs registration and scheduling functions within one month. · Demonstrates the ability to independently perform insurance authorization for ordered testing within one month. Registration/Certification: Graduate of a Medical Assistant/Secretary course equivalent preferred.

Employment Type

Full time