PRN Surgical Liaison- Ahuja (Beachwood)

  • University Hospitals
  • Beachwood, OH 44122, USA
  • Aug 02, 2020

Job Description

Description

*PRN As Needed Position. Ability to cover at least 6 shifts in a six week period, between the hours of 5:00 AM and 6:00 PM required.*

Facilitate customer satisfaction through interactions with patients, guests, physicians and employees, paying close attention the Health Insurance Portability and Accountability Act (HIPPA).

  • Greets and checks patients in to the surgery area. Informs patients and guests of their course while in the surgical area. Updates applications (i.e. Patientrak) used for guest communication. Responsible for answering telephone calls.
  • Escorts guests to all areas when instructed by clinical staff. Connects clinical staff with patients guests. Assist vendors, as needed.
  • Demonstrates knowledge and use of available resources and communication tools. Maintains awareness, organization, and control of reception desk and surrounding area.
Qualifications

High School Equivalent / GED required. One year experience in customer service position and/or reception/secretary position required.

 

Must exhibit competency in working with patients of various age groups to demonstrate the mission, vision and values of UH.

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Schedule

Days

Salary

Competitive