Responsible for providing services to support patient care. The position includes two major areas of support to patient care: Transportation of patients and equipment and the stocking and general maintenance of certain equipment and supplies. Serve as a vital contact for patients, family, and visitors during patient transportation, and, must convey a friendly, caring, and professional attitude. Responsible for assessing needs of customers related to transportation, and ensuring the customer's needs are met.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
A high school diploma, or a GED obtained within 12 months of hire, is preferred.
Ability to work independently and apply sound judgment to asses and prioritize transportation requests using the Teletracking computer and paging system.
Reading ability to ensure proper patient identification, reading text pages and computer screens, and performing data entry and review.
The employee needs strong customer service skills, acquired though six months of on the job training and attendance at Customer Service Training for Patient Transportation
Ability to learn and perform bedside pick -up and assisted lift procedures, acquired through on the job training, ergonomics and patient transport safety training classes.Basic Life Support (BLS) certification required
As part of our Commuter Choice Program we offer FREE bus trips to our employees traveling on the Greater Portland Metro (including BREEZ and HUSKY lines), South Portland Bus Service, and ShuttleBus-ZOOM. Our program is designed to support employee transportation needs, reduce traffic congestion, and improve air quality in the great Portland region!
Committed to being the trusted source for quality care – and careers.
At MaineHealth, exceptional people using the latest in advanced innovations help ensure that our northern New England communities are the healthiest they can be. From a full array of telehealth programs to the most sophisticated electronic medical records system, our clinical technology is second to none. But it’s our people who bring these medical advancements to life as they change the lives of the people in the communities we’re proud to serve.
As a non-profit family of high-quality healthcare providers, we’re working together to create strong, vibrant and healthy partnerships. We are an integrated healthcare delivery system made up of the state’s only academic medical center (and largest hospital), a large bio-medical research center, community hospitals, home care agencies, physician practices, an outpatient lab, and diagnostic and surgery centers. In addition to our clinical opportunities, MaineHealth also offers a variety of fulfilling careers in finance, human resources, information services, marketing, support services, and more!
The MaineHealth family of hospitals and healthcare organizations offers outstanding opportunities to work and live in one of the most spectacular areas of our nation. Our ongoing growth and focus on compassionate care mean a choice of challenging and rewarding career opportunities throughout our system – from mid-sized cities and small towns in the mountains to beautiful coastal communities.
The MaineHealth integrated health system includes: