Under the general direction of a security manager, supervisor, or management designee, the security officer will monitor the healthcare environment to help prevent security incidents from occurring and deescalate incidents as they emerge. He or she will help generate a feeling of personal safety and good will among staff, patients, and visitors. The security officer may provide protective services and, with sufficient training, patient restraints as deemed necessary by medical staff. The security officer will also assist with the development and coordination of related departmental policies, procedures, and programs, in accordance with federal, state, OSHA, and NIOSH regulations.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school diploma or GED is preferred. Associate’s Degree is preferred.
License/Certifications: A valid, acceptable State of Maine driver’s license is required for all associates with a maximum of four accrued penalty points. International Association for Healthcare Security and Safety (IAHSS) Basic Officer Certification is required within the first 12 months of employment. Certified in Management of Aggressive Behavior and CPR is required within in first 90 days of employment.
Experience: 6 months of healthcare security experience preferred. Other security or public safety experience is a plus, with an emphasis on providing a safe and dignified environment for all types of people in stressful situations.
Interpersonal skills necessary to respond to a wide range of patients with a variety of sensitivities as well as communicate as necessary with managers and administrators.
Excellent ability to identify gaps and solve problems.
Strong customer service background is required.
Ability to operate multiple software applications.
Committed to being the trusted source for quality care – and careers.
At MaineHealth, exceptional people using the latest in advanced innovations help ensure that our northern New England communities are the healthiest they can be. From a full array of telehealth programs to the most sophisticated electronic medical records system, our clinical technology is second to none. But it’s our people who bring these medical advancements to life as they change the lives of the people in the communities we’re proud to serve.
As a non-profit family of high-quality healthcare providers, we’re working together to create strong, vibrant and healthy partnerships. We are an integrated healthcare delivery system made up of the state’s only academic medical center (and largest hospital), a large bio-medical research center, community hospitals, home care agencies, physician practices, an outpatient lab, and diagnostic and surgery centers. In addition to our clinical opportunities, MaineHealth also offers a variety of fulfilling careers in finance, human resources, information services, marketing, support services, and more!
The MaineHealth family of hospitals and healthcare organizations offers outstanding opportunities to work and live in one of the most spectacular areas of our nation. Our ongoing growth and focus on compassionate care mean a choice of challenging and rewarding career opportunities throughout our system – from mid-sized cities and small towns in the mountains to beautiful coastal communities.
The MaineHealth integrated health system includes: