Greets, welcomes, directs and escorts patients and visitors at the Hospital lobbies (including Emergency Room Lobby). Displays knowledge of hospital and area locations and offers support for staff and visitors. Assists with wheelchair transport. Position will include evening and weekend hours.
High school diploma or equivalent. Minimum of 1 year Service Ambassador and/or Hospitality experience required. Bi-lingual (Spanish) a plus. Basic computer skills required; Meditech experience preferred. Must have excellent customer service skills displaying compassion, empathy and problem solving skills in a fast paced environment and/or emergent situations. Must have the ability to stand for long periods of time and assist with wheelchair transport of patients. This position requires the flexibility to work afternoon and evening shifts with rotating weekends and holidays.