Assists the optometrist and/or ophthalmologist in the provision of eye care and eyeglass selection of the patients.
Routine duties shall include providing health care services to individuals eligible for services in accordance with the self-governance compact and funding agreement between the Cherokee Nation and the United States executed under the authority of the Indian Self-Determination and Education Assistance Act. Answers phones and determines the nature of the call. Assists patients with paperwork and directs them to the appropriate staff. Makes phone calls for verification of patient insurance coverage and prepares billing forms. Schedules and confirms appointments. Maintains log and follow-ups with written documentation or telephone calls when patients miss appointments. Verifies documentation is signed and completed by the optometrist or other staff members. Maintains accurate filing system for clinic documents, patient education brochures, fuel tax log, etc. Evaluates patients' habitual eyeglasses condition by examining frames and lenses as well as operating the lensometer to obtain optical measurements. Assists patients in the selection, by dispensing, making adjustments, repair and order of patients' eyeglasses and educating the patient in proper wear, care, and handling of the lenses. Accepts fees from and issue receipts to patients for eyeglass and contact lens orders and maintains an accurate record of the transaction. Makes daily deposits into NSU accounts at the specified local bank. Prepares in-office forms, patient education information, and letters/referrals to outside health care providers, as dictated by the optometrist. Maintains accurate budget, accounts, and purchases for equipment and office supplies. Attends regular monthly Rural Eye Program meetings. Participates in the development and implementation of quality assurance programs with the eye clinic, which assists in determining patient satisfaction, effective treatment and follow-up and accurate chart documentation. Maintains HIPAA compliance and confidentiality at all times and protects all personal health information as it relates to patient data. Other duties may be assigned.
High school diploma or general education degree (GED) and one year of specialized training or education.
No additional experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid driver's license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating. Must possess the American Optometric Association Certified Paraoptometric certification and must maintain a minimum of 24 hours continuing education every two years.
OTHER SKILLS AND ABILITIES
Must be able to effectively communicate with people and possess knowledge of ocular anatomy, optics, Optometric terminology and the use of instruments. Must be able to provide a personal vehicle that meets compliance with Cherokee Nation Human Resources Policies and Procedures Chapter II-V Subchapter C, Personal Automobile Insurance Requirements.
Must meet and maintain periodic background investigation and adjudication for child care. Educated on and compliant with HIPAA regulations; maintains strict confidentiality of client information.
Employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG's Cumulative Sanction Report or the GSA's List of Excluded Providers or listed on the OIG's List of Excluded Individuals/Entities (LEIE).