Patient Access Rep - Augusta & Waterville, Per Diem
35 Medical Center Parkway
Augusta, Maine, 04330
MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our patients and their families. We are committed to attracting talented, ambitious people who share our values and strive to provide excellent customer service. We have several per diem opportunities on our Patient Access Services Representatives team in both Augusta & Waterville. If a flexible schedule fits your lifestyle, and you have a desire to make a difference with patients and their families...we want to hear from you!
Shift Differentials for eligible Evening, Night, Weekend and Holiday hours
Performs financial clearance, registration, and clerical duties associated with point-of-service (POS) services.
Meets with patient or patient's caregiver to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
Communicates with unit staff and other appropriate personnel to exchange necessary information and determine placement.
Verifies insurance benefits and obtains precertification/authorization, and ensures verification of medical necessity as necessary. Determines and accepts required payments, including co-pays deductibles, and coinsurance, or refers to financial counselors for follow up.
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
The ideal candidate will have:
Customer service experience
Excellent and demonstrated communication skills
1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting preferred
Ability to keyboard accurately and quickly
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic, are encouraged to apply.