The Director of Facilities Management reports to the VP of Operations and is responsible for Engineering Operations and Maintenance, Facilities Planning and Project Management activities. As such, this position has full authority and responsibility over all activities relating to these departments. Provides Supervision to Supervisors and Employees assigned to plant operations, engineering and project management functions. Administers and directs preventive and corrective maintenance programs to maintain buildings, grounds and equipment, both fixed and portable; procures or generates all utilities, including water supply and sewage, and their distribution systems; coordinates activities with other departments to ensure safe and efficient operations in compliance with applicable regulatory and safety guidelines while maintaining service excellence.
Essential Duties and Responsibilities:
Assigns and monitors all work within the department.
Sets direction and goals for the department; assumes responsibility for their achievement.
Evaluates, disciplines, trains, orients, counsels and makes recommendations for hiring, promotion and discharge for Building Services employees.
Establishes and implements department policies, procedures and reviews, including annual reviews and updates with departmental staff.
Manages staffing, performance evaluation and training activities, and assists with capacity planning for staff and contract labor.
Interface with all operations, leadership and the line organization in order to administer programs, procedures and ensures compliance.
Prepares manuals and guidebooks covering all phases of departmental operations for use by employees. Develops standards for organization and supervision of departmental services.
Communicates internally with all individuals participating in projects or affected by projects, communicates externally with individuals or agencies that may have an impact on a project. Consults with department leaders in planning and executing projects and in making project assignments.
Oversees the Environmental Services Department, works with the Environmental Contract Company to ensure all contractual, regulatory and standard cleaning protocols are followed. The Director of EVS reports to the Director of Healthcare Facilities
Consults with outside contractors, architects and other contracted services in planning and executing scheduled work and manages design and construction in order to build optimally maintainable spaces.
Reviews specification for all equipment and construction for the hospital.
Compiles documentation required related to justification of projects and the management of projects. Provides technical information and consultation to other departments.
Consults with vendors on design, purchase and installation of new equipment.
Constantly advances knowledge in the operations and management of assigned areas, attends meetings/seminars as required concerning specific areas of the hospital relating to the department.
Recommends staffing levels, operating and capital budgets. Assures that agreed upon dollars are not exceeded.
Maintains hospital compliance with all regulatory agencies that have jurisdiction on a variety of licenses.
Available on call unless excused by administration.
Develops and maintains high standards for patient and staff satisfaction; a positive work climate and the overall team effort of the department.
Provides strong leadership, particularly in the areas of facilities management, risk, reduction, performance metrics, work process efficiency, team performance and the pursuit of excellence.
Represents the organization with internal and external customers and drives service excellence in daily operations and customer interactions.
Responsible for safety compliance in several aspects of TJC.
Promotes a clean and safe environment of care, utilizing the SAFE error prevention habits.
Provides the highest standard of privacy and confidentiality in matters involving patients, coworkers, and the hospital by abiding by the Standards of Conduct.
Requirements: Bachelor’s degree in Engineering, Facility Management or related field. Minimum of 10 years progressive experience in the Operations and Management of Engineering, Maintenance, Construction, and Mechanical Systems in Healthcare facilities. Stationary Engineering license and CFC certification required; Certified Healthcare Facilities Manager (CHFM) strongly preferred.