The Technology Services Group (TSG) Manager of Enterprise Systems/ERP is responsible for overseeing a wide range of enterprise and clinical systems including ERP. In addition this position will lead the daily support, security and maintenance of application programming solutions. The manager will provide leadership of TSG staff to ensure processes and key performance indicators are achieved to provide exceptional IT Service Delivery in the support of day to day clinical delivery. The position will report to the Director of Enterprise Applications Operations.
Maintains technology strategies by managing staff, researching and implementing technological strategic solutions. Implements and maintains the policies and goals for TSG to support Carilion’s needs. Ensures proper information system operations and plans necessary upgrades. Directly responsible for the creation and delivery of development plans for staff to ensure the needs of the business are met. Oversees internal IT support functions.
Step up and lead with a regional leader. Advance your career with an award-winning organization that excels in helping our communities stay healthy and our region grow stronger. Make the most of your management talents at Carilion Clinic, an award-winning healthcare network that includes seven hospitals, multi-specialty physician practices, and affiliations with prestigious academic medical institutions.
Based in Roanoke Virginia, we offer compassionate care, medical education and research, and neighborhood outreach programs. Join and guide a team of caring individuals who embrace and reflect our values‐commUNITY, courage, commitment, compassion, and curiosity‐in all that we do. And realize the advantages of professional stability, strong technological resources, and true advancement potential.
Education: Bachelor’s Degree in Computer Science, Information Technology, Healthcare Business or equivalent work experience required.
Experience: Minimum of 8 years of IT experience and a minimum of 2 years of management experience including direct supervision of staff level resources.
ITIL certification preferred. 3 years' experience supporting Integration/Programing solutions and 2 years' experience in a managerial role in a health care setting preferred.
Licensure,certification, and/or registration:
Valid Virginia drivers' license and dependable transportation.
ITIL Foundation Certification
Other: Must be analytical, dependable, and detail oriented. Must possess strong interpersonal skills and have a command of the English language (both written and oral). Must demonstrate solid leadership and presentation skills. Must be self-initiated, have excellent problem-solving skills, and be customer service oriented.
Below are our core values that we strive to embody and expect of all our team members:
CommUNITY: Working in unison to serve our community, our Carilion family and our loved ones.
Courage: Doing what’s right for our patients without question.
Commitment: Unwavering in our quest for exceptional quality and service.
Compassion: Putting heart into everything we do.
Curiosity: Fostering creativity and innovation in our pursuit of excellence.
Requisition Number: 31542
Employment Status: Full time
Location: Technology Services Group
Shift Details: Day/Evening/Night when IT issues and there is On Call
Recruiter: MARK A MISKOVIC
Recruiter Email: firstname.lastname@example.org
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.