The Manager of Acute Care Services is the designated leader for the Acute Care and Critical Care Units. The Manager directs, facilitates, coordinates, and evaluates unit activities. This leader has oversight of departmental operations. The Manager serves as a resource person and role model in the advancement of nursing and professional practice. Provides support and clinical expertise to the staff in areas of responsibility. Responsible for ensuring a quality comprehensive positive healthcare experience for all patients treated in area of responsibility.
programs are developed as needed and instructs and mentors staff on the perpetual use of educational resources. Identifies the need for new clinical resources and/or equipment. Prepares and manages operating and capital budgets for area of responsibility. In coordination with nursing education, ensures clinical competence in areas of responsibility. Provide avenues of communication & fosters strong relationships with staff, physicians, colleagues, other departments & customers. Responsible for providing timely and accurate reports and ensuring project completion and follow through. Supports the advancement of the nursing profession by providing training and mentoring opportunities for students and interns. Complies with SRH Policies and Procedures. Ensures a safe & therapeutic environment for patients and families, healthcare providers and visitors. Participates in appropriate section and medical staff meetings to foster collaborative partnerships. Sets unit standards through research, evidence based care, benchmarks and recognized standards of care. Reviews, revises, implements and monitors structure standards, procedures, protocols, standards of practice and care plans. Reviews productivity and implements strategies to ensure the productivity & stewardship of hospital resources. Ensures that new hire orientation, training and preceptorships are provided appropriately. Monitors staff scheduling and workload and advises, teaches and assists as needed and; provides on-going coaching and performance feedback and implements guidelines and policies as required. Responsible for the development, implementation and ongoing evaluation of Performance Improvement studies relative to Acute Care and Critical Care Service. Performs other duties as assigned by CNO.
EducationRN graduate of accredited school of nursing. Bachelor of Science in Nursing required. Masters in nursing or healthcare related field preferred.
Experience/TrainingRegistered nurse with five (5) years’ experience with demonstrated competence in Medical Surgical or Critical Care. Prior management / leadership experience, in a unionized setting desired. Experience with DNV/CMS and DOH regulatory standards. Experience in the development of policy/protocol, educational initiatives and staff development programs.
License/CertificationMust maintain current licensure to practice nursing in the State of Washington. AHA (American Heart Association) AHA BLS and ACLS required.
Other QualificationsKnowledge of fundamentals of nursing practice & knowledge of general principles of hospital management. Requires strong interpersonal, written and verbal communication skills; ability to communicate effectively with, physicians, nursing personnel, other health care professionals, patients and visitors. Understanding of quality & patient safety measures, standards of practice, hospital regulatory initiatives, payroll, lean work flow, ability to review & analyze data, & departmental budgeting. Proficient with HER and ability to retrieve and analyze data Ability to work in stressful work environment, deal with conflict and effectively manage critical conversations.