Job Purpose: Meet and greet patients and ensure accurate and timely department communication and the presentation of the department in a positive manner. Answering numerous telephone calls. Schedule new and follow up appointments and coordinates schedules for department personnel in EPIC, schedules a variety of tests as required and routes to appropriate source with the goal of promoting appropriate medical care and follow up. Registers daily patient visits and performs administrative duties necessary to ensure appropriate billing and reimbursement for services. Performs general secretarial duties in preparation of departmental correspondence and records. Collects copays and verifies insurance information through Passport. Responsible for creating a respectful environment for our patients.
Qualifications/Requirements: Bilingual required. High School Diploma. Associates Degree Preferred. 1-3 years as secretary or other related administrative or office position. Experience with computer applications. [cha010112]