HEALTH CENTER ADMINISTRATOR - Orthopaedics - Southeastern (Raleigh)

  • Duke Health
  • Raleigh, NC, USA
  • Feb 14, 2020
Administration/Operations

Job Description

PDC: The Private Diagnostic Clinic (PDC) is the world-class, multi-specialty physician practice of Duke Health. The PDC’s providers and staff work as a team to provide excellent patient care in more than 120 primary and specialty care clinics located throughout North Carolina. The PDC recruits the top physicians, clinicians and employees, and retains them by offering competitive salaries and benefits and a supportive work environment where passion and purpose connect. To learn more, visit: https://www.youtube.com/watch?v=D4Mq59-No-k   environment. priorities.cooperation.Must be able to work under time pressures in a busy clinic/officeMust participate in group activities re quiring interpersonal skills &Must be continually aware of variation s in changing situations.equipment.Must maintain attention to detail ove r extended period of time.DutiesMust be able to move throughout office e nvironment throughout day. MustMust be able to reach for objects by exte nding arms.KNOWLEDGE, SKILLS, AND ABILITIESMust be able to handle multiple assignments, conflicting demands &GENERAL DESCRIPTIONEDUCATION RE QUIREMENTS/ PREFERENCESEXPERIENCE REQUIREMENTS/ PREFERENCESlocations on needed basis.standards.Must be able to react quickly and immediately res pond to emergencies.WORKING CONDITIONSqualifications.who meet the minimu mList factors that identify the better candidates from a group of people compliance.JOB DUTIESMust be able to carry 20 lbs.related field.function s.Orthopaedics - SoutheasternThis position provides administrative direction to providers and staffwhile ensuring adherence withDuke policies an dprocedures. Responsibilities include, but are not limited to thefollow ing: direct clinical operations,manage centerbudget, verify and reconcil e center expenditures, prepare operationaland financial status reports,d evelop solutions andrecommendations for center challenges or adverse tre nds, maintainliaison with all levels ofadministration, physicians,outsid e organizations, and other related duties as assigned.1. Oversee clinica l operation and ensure adherence to PDC policies andprocedures including ,but not limited to:Joint Commission, Environment of Care, Infection Con trol and Compliance2. Provide administrative direction to all staff and providersincluding, but not limitedtoestablishing clinicand staffsched ules and task assignments. Manage personnel functions such as:hiring, mo nitoring stafftime and attendance,performance appraisals, coordinating t raining opportunities, andmaintaining personnel files within3. Manage cl inic resources such as budget, expenditures, space and4. Pull and analyz e clinic activity and financial reports on a routinebasis, including but notlimited to: Maestrowork queues and dashboard reports, visit volume d ata, PRMO dashboardand 15 pager reports,provider profit and lossstatemen ts, balance score cards, and Press Ganey data.5. Develop operating polic ies and procedures for clinic and staff andmonitor compliance.6. Represe nt clinic in all business matters and communicate changes toclinic staff and externalsourcesaccordingly.7. Assess center performance and impleme nt processes for continuousimprovement plansincluding, but notlimited to DMAIC and WC projects.8. Provide administrative support to Medical Dire ctor.9. Develop agendas and lead meetings for all levels of theorganizat ion; staff, management andprovider/faculty.• Knowledge of accounting/boo kkeeping practices• Ability to develop budget projections• Knowledge if personnel practices• Knowledge of Duke personnel policies• Knowledge of Duke accounting systems• Ability to process and analyze data• Effective supervision skills/strong ability to hold direct reportsaccountable• Eff ective interpersonal communicationWork requires a general business backg round generally equivalent to abachelor's degree in abusiness or healthc are-Work requires 3 years related administrative or clinic managementexp erience to acquirecompetence in applying generaloperational practices, p ersonnel practices, accounting and budgetingprinciples and coordination ofclinic administrativeFINANCIAL RESPONSIBILITIES If Yes, Mark all that apply:☒ Prepare budget requests & written narratives☒ Develop Budg et Recommendations☒ Review expenses against budget SUPERVISORY RESPONSIBILITIES1. PSA2. FCC3. CMA4. RN5. PA/NPMust be able to accommodate some early morning and late evenin gmeetings as needed.Must travel betweenbe able to lift 20 lbs.Must be ab le to push/pull 20 lbs.   Minimum Qualifications     Education Work requires a general business background generally equivalent to a OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE bachelor's degree in a business or healthcare-related field.   Experience   Level I Level II Work requires 1 year of related administrative or clinic/practice management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions. Work requires 3 years related administrative or clinic management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions. Level IIIWork requires 5 years related administrative or clinic management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions.   Degrees, Licensures, Certifications   N/A   Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.   Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.   Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.