Receptionist - Neurology Clinic

  • Artesia General Hospital
  • Artesia, NM 88210
  • Feb 14, 2020

Job Description

Provides a broad range of clerical functions for physicians and patients.   ESSENTIAL FUNCTIONS: • Greet patients, visitors and co-workers in a prompt, courteous, and helpful manner. • Maintain appointment scheduler and follow office—scheduling policy. • Register patients in a complete and accurate manner to conform to all regulatory requirements. • Collect monies at time of service. • Reviews provider medical records to gather information for approvals from the various insurance plans.   • Handle pre-certification and referrals. • Handles all prior authorizations on test as well as medications.   • Follow up on prior authorizations; ensure that they are completed prior to scheduled date.   • Answers the phones  • Relays messages to and from the providers to the patients.   • Ensures the end of day reconciliation is complete each night before close.   • Preform basic clerical duties as required.   ADDITIONAL RESPONSIBILITIES: • As assigned. KNOWLEDGE/SKILL/ABILITIES: • Knowledge of office equipment and ability to handle multi-time telephones. • Basic math and computer skills. AGE-RELATED COMPETENCIES: Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position. INFORMATION MANAGEMENT: Treats all information and data within the scope of the position with appropriate confidentiality and security. RISK MANAGEMENT/QUALITY MANAGEMENT/SAFETY: Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations. MINIMUM POSITION QUALIFICATIONS:   Education – High school diploma or equivalent. Work Experience – Customer service, computer. Experience in a healthcare setting preferred. Training – none.  License/Certification – N/A ENVIROMENTAL CONDITIONS: Work environment consists of daily patient contact, which may include exposure to blood, or other

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