Business Analyst IS, Intermediate

  • Allina Health
  • Minneapolis, MN, USA
  • Feb 14, 2020

Job Description

Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 12 hospitals, 16 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, home oxygen and medical equipment, and emergency medical transportation services. Allina Health is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills. The Commons, located in Minneapolis, is the headquarters of Allina Health, a not-for-profit health care organization serving patients and communities. Approximately 1,600 corporate and administrative service employees work at offices within Midtown Exchange, the site of the historic Sears retail complex at Chicago Avenue and E. Lake Street. This community landmark, adjacent to the campus of Abbott Northwestern Hospital, part of Allina Health, is the second largest building in Minnesota and includes offices, an internationally themed public market and residential units. Responsibilities Req ID: 62223 Analysis and documentation Stakeholder needs are analyzed, structured, and specified for use in the design and implementation of a solution. Define and describe the characteristics of an acceptable technical system solution to a business problem, so that the implementation team has a clear understanding of how to design and implement it. Identify, define and document business processes in need of improvement/implementation Identify and document overall assumptions Evaluate what should be automated vs. what should be improved by manual workflow procedures Elicit requirements from stakeholders Analyze and document user requirements Analyze and document functional requirements Analyze and document interface requirements Develop data flow diagrams and/or workflow diagrams Document requirements and receive validation and signoff from the stakeholder Manage requirements conflicts Communicate and negotiate with internal IS providers of hardware, software, and network requirements Understand the current technical systems infrastructure and become a “subject matter expert” on business processes/workflow within the company Complete analysis to recommend optimization of features and functions of systems Perform gap analysis as required Assist with analysis documents with options and recommendations Assist with cost benefit analysis and/or build vs. buy analysis Prepare business case Study and evaluate emerging technologies for potential company use Customer management and support Support the implementation of new and/or changed processes/functionalities/systems: Define and Develop Reports Develops test scripts/scenarios/cases to test technical system before the functionality is moved to production. Executes test cases prior to functionality moving into production. Test any and all changes to procedures/workflows before moving into production. User support (remote or on-site) Training of end users or other trainers Resource for final user documentation/procedures Provide on-call support Manages change requests Project management Familiar with the concepts of project management. Ability to understand tasks assigned on a project team. Ability to work on a project team. Understands basics of project management. Ability to manage small projects using the Information Services small project management methodology. Actively participates in medium/large project teams utilizing project methodology tools. Education BS/BA or equivalent preferred or applicable work experience with technical application systems. Qualification/Skills Minimum 3-4 years business applications experience in broader and complex area. May have significant expertise in business area or with particular information system. Implements, modifies, tests and administers business system applications. Defines detailed requirements, analyzes business needs, and validates solution with the customer. Develops collaborative partnerships across departments and business units. Able to take initiative to become more knowledgeable about Allina’s business and the healthcare industry trends. Challenges others thinking to create effective and efficient work processes. Adapts quickly to changing business and technology needs. Demonstrates sound business judgment. Responsible for basic project planning and management. Troubleshoots complex situations and relationships. Ability to facilitate meetings. Liaison between IS personnel and users to resolve workflow or functional questions. Conducts analysis of business and users needs and revises existing system as needed. Recommends and documents procedural changes. Basic report writing and analysis, including design of simple computer screens and reports. Strong communication skills internally and externally. Work Schedule Monday - Friday day hours with occasional after hours for on call and application upgrades after hours Full Time NCT Benefit Eligible Location/Community Information Minneapolis boasts being both cosmopolitan yet small enough that you can find a place to call home whether on a lake, golf course, or in an adjoining suburb. With the fast pace of activity there are professional sports, theater, or enough parks for a quiet walk. The area has numerous schools and colleges, both public or private, and enough teams for all weekend athletes to join. Located in Minneapolis Population = 380,000 Service Area = 2,882,245 Community Resource Links: Community Information School Digger Explore Minnesota MN Dept of Education Minneapolis St. Paul MagazineSt. Paul Pioneer Press Twin Cities Living MagazineStar Tribune Closing If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.