Patient Access Representative

  • Franciscan Hospital for Children
  • Brighton, MA 02135
  • Jan 05, 2021
Full Time Administration/Operations

Job Description

Under general supervision the Patient Access Representative will be responsible for managing outpatient scheduling functions, check-in and check-out for ambulatory areas and providing administrative support to clinical providers.  The Patient Access Representative will handle appointment scheduling, registration, insurance verification, referral resources and processing/obtaining referrals and authorizations for ambulatory services utilizing multiple hospital systems.  The Patient Access Representative will follow-up on patient inquiries, resolving patient questions/concerns and provide front desk coverage for ambulatory areas in a very fast paced, high acuity department.  Must be comfortable working with varied medical, traumatic, psychiatric and special needs settings and with a diverse population. Minimum Requirements   Excellent communication and interpersonal skills. Bilingual skills strongly  preferred (Spanish,  Portuguese) . HS graduate plus 1-3 years of experience in a similar setting Strong customer service skills required


40 hours; M-F

Employment Type (feed only)

Full Time