Operations Supervisor - Medical Transportation

  • Regions Hospital
  • Minneapolis, MN, USA
  • Feb 08, 2020

Job Description

Under the direction of Operations Manager and in conjunction with the HPMT Medical Director, the Operations Supervisor oversees the daily operations and directly supervises HPMT’s ambulance and wheelchair van staff. The Supervisor is responsible for onboarding EMT staff and coordinating their initial and ongoing training in a Field Training Officer (FTO) role. This individual also reviews electronic patient care reports (ePCRs) on a daily basis providing immediate feedback to EMT staff on the clinical quality of care and documentation practices via the ImageTrend CQI tool. The Supervisor is also responsible for maintaining the fleet of ambulances, wheelchair vans, and supply inventory, and arranges for routine maintenance and repairs with our approved vendors. MINIMUM QUALIFICATIONS: Education: Associate’s Degree or higher Experience: Two years of inter-facility or EMS ambulance experience, which includes one year of leadership and/or field training officer responsibility required Licensure/ Registration/ Certification: Possesses current EMT certification and registration within the state of MN Demonstrates at the time of employment and every two years thereafter, competency in Cardiopulmonary Resuscitation (CPR) and (if applicable) Advanced Cardiac Life Support (ACLS). NIMS/ICS Training (100, 200, 700) and NIMS/ICS 300, 400 within one year of hire Possesses a current driver’s license with a clean driving record containing no more than 2 moving violations in the last 2 year period. Ability to obtain/pass a Federal TSA Background Clearance for airport operations Must meet MN DOT Specialized Transportation Service requirements:Drug free Clear criminal background Passenger assistance training, Abuse prevention, Defensive driving, and basic first aid trained/certified. Pass physical examination Knowledge, Skills and Abilities: Ability to provide proactive leadership, spreading a vision, and passion to the workplace culture for excellence in patient care and service. Knowledge of a healthcare environment and a strong operations acumen. Knowledge of emergency procedures, medical intervention techniques and skilled in emergency care devices. Skilled in effective teaching, training and coaching, while implementing best practices and protocols. Ability to implement an effective quality assurance regimen and provide staff with the tools needed to excel in patient care and customer service. Ability to build an engaging, prepared and respectful culture where staff are energized to provide their best to our patients. PREFERRED QUALIFICATIONS: Education: Bachelor’s Degree in an Allied Health field Experience: Five years of inter-facility and/or EMS ambulance experience which includes two years of leadership and/or field training officer responsibility. Licensure/ Registration/ Certification: Possesses current paramedic certification and registration within the state of MN Knowledge, Skills and Abilities: Familiarity with ImageTrend, DispatchBot, and Aladtec electronic tools. At Regions Hospital you’ll find a warm, diverse group of people who are committed to helping our patients – and each other. We foster an inclusive environment that encourages new ways of thinking, celebrates differences and recognizes hard work. We’re also committed to living our values. This means you can expect us to be your partner and treat you with dignity and respect. Join our team and make good happen! Additional Information: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Qualifications

Associate’s Degree or higher Experience: Two years of inter-facility or EMS ambulance experience, which includes one year of leadership and/or field training officer responsibility required Licensure/ Registration/ Certification: Possesses current EMT certification and registration within the state of MN Demonstrates at the time of employment and every two years thereafter, competency in Cardiopulmonary Resuscitation (CPR) and (if applicable) Advanced Cardiac Life Support (ACLS). NIMS/ICS Training (100, 200, 700) and NIMS/ICS 300, 400 within one year of hire Possesses a current driver’s license with a clean driving record containing no more than 2 moving violations in the last 2 year period. Ability to obtain/pass a Federal TSA Background Clearance for airport operations Must meet MN DOT Specialized Transportation Service requirements:Drug free Clear criminal background Passenger assistance training, Abuse prevention, Defensive driving, and basic first aid trained/certified. Pass physical examination Knowledge, Skills and Abilities: Ability to provide proactive leadership, spreading a vision, and passion to the workplace culture for excellence in patient care and service. Knowledge of a healthcare environment and a strong operations acumen. Knowledge of emergency procedures, medical intervention techniques and skilled in emergency care devices. Skilled in effective teaching, training and coaching, while implementing best practices and protocols. Ability to implement an effective quality assurance regimen and provide staff with the tools needed to excel in patient care and customer service. Ability to build an engaging, prepared and respectful culture where staff are energized to provide their best to our patients. PREFERRED QUALIFICATIONS: Education: Bachelor’s Degree in an Allied Health field Experience: Five years of inter-facility and/or EMS ambulance experience which includes two years of leadership and/or field training officer responsibility. Licensure/ Registration/ Certification: Possesses current paramedic certification and registration within the state of MN Knowledge, Skills and Abilities: Familiarity with ImageTrend, DispatchBot, and Aladtec electronic tools. At Regions Hospital you’ll find a warm, diverse group of people who are committed to helping our patients – and each other. We foster an inclusive environment that encourages new ways of thinking, celebrates differences and recognizes hard work. We’re also committed to living our values. This means you can expect us to be your partner and treat you with dignity and respect. Join our team and make good happen!

Schedule

Variable schedule based upon department needs, anytime between 0700 - 2100, 7 days a week, 365 days per year.

Employment Type

Full-Time