MISSION: To improve the health of our community, serving with compassion and respect, one person at a time. VISION: Working together, Skagit Regional Health will transform healthcare by improving access, service, quality and efficiency in support of our goal of a healthier community. Responsible for staging, configuring, troubleshooting and resolving a wide-variety of computing devices, including PCs, mobile devices, peripheral devices, printers, audio, visual, video and software applications.
High school diploma or GED required. Associate’s degree in Computer Science, Electrical Engineering, Information Systems or related experience preferred.
Experience/TrainingMinimum two (2) years of demonstrated technical and job experience. Understanding of application concepts, practices and procedures related to PC Windows desktop, mobile devices and peripheral device support and problem resolution.
License/CertificationA+, MCDST, MCSE (Enterprise Devices and Apps), MCP, CNA, Windows 7 or greater, MS Office and are preferred.
Other QualificationsEffective interpersonal, written and verbal communication skills required. Possesses knowledge in Active Directory, Microsoft desktop operating systems, DNS, OU, DHCP, and imaging and provisioning of computing devices. In-depth knowledge of peripheral devices including printers, scanners, mobile devices, audio visual equipment, conference room technologies. Demonstrates ability to isolate root cause and resolve PC, mobile device and peripheral hardware issues. Highly motivated; relies on experience and judgment to assess, plan, and accomplish tasks. Ability to communicate on interpersonal and technical levels; both verbally and in writing to work positively with end-users and the IS team environment.