Concierge

  • Hillcrest Medical Center
  • Tulsa, OK 74104
  • Jan 05, 2021

Job Description

Who We Are  Hillcrest Medical Center, the flagship hospital of Hillcrest HealthCare System, is a 620-bed hospital among Oklahoma’s most widely respected and acclaimed hospitals, offering extraordinary care and a multitude of services in many areas including Oklahoma’s largest dedicated heart hospital.  After meeting our leadership team, you will learn how our Guest Relations department is powered by our purpose of caring for people – our patients, their families and one another. With great teamwork and a knowledgeable, tenured staff, we offer great learning opportunities to grow your career, while doing what you love most – caring for people. If you meet the minimum requirements below, enjoy work that is valued, has purpose and you want to join our team, please apply today!    What You’ll Do  The Concierge is responsible for the day to day operations of the hospital information desk.    The successful candidate will be able to:   Practice exemplary customer service Engage immediately with guests and staff at desk or passing by Give concise, accurate directions to patients and visitors Handle difficult customer interactions when necessary in a professional and respectful manner Enjoy helping people and actively look for ways to do so   What You’ll Bring  High school diploma or GED required  Must have a passion for excellence   Must demonstrate excellent written and verbal communication skills  Professionalism displayed through sound judgement, initiative, and flexibility   Good interpersonal, communication, team-work, and customer service skills   Strong organizational, problem-solving and follow-through skills   Ability to multi-task constantly, react to changes quickly/productively, and tolerate interruptions   Ability to perform work when no directions are given, and give directions to others   Remain flexible, organized, professional and able to analyze, make sound decisions under stressful situations     Demonstrate maturity and accountability   What We Offer   Competitive pay  Medical, dental, and vision insurance   401k with Company match   Company paid basic life insurance and long term disability coverage   Generous paid time off, including an additional extended illness bank   Tuition Reimbursement   Advancement and career development opportunities

Schedule

Evening

Employment Type

Full - Time Regular