Admin Assistant I

  • Franciscan Hospital for Children
  • Brighton, MA 02135
  • Jan 05, 2021
Full Time Administration/Operations Assistant/Support

Job Description

Support unit mission of creating a nurturing and hopeful healing environment for families & children in crisis – through interactions with patients, families, & staff, as well as through supportive clerical functions.  Both direct interactions and phone conversations with children, families, guests, and staff, as well as clerical work will reflect the following values essential to creating a healing environment. Telephone Answer all incoming calls Route incoming calls to appropriate extensions, or hold call while text paging clinician with name of caller that call is waiting When calls are for unit, greet caller, get details of call/caller, put on hold, reach someone on unit directly & let them know the nature of the call/caller before letting caller know to whom you are transferring.  If no one is available, or if message can be relayed, speak with caller. Know which teams are working with which children, so that callers can be informed of name of LICSW/MD working with their child & you can direct call appropriately Admissions Process Be sure that sufficient admission charts are stocked from nights – be able to put together admission charts if we run out Label pre-admission charts prior to admissions with name, DOB, DOA with typed labels Label & prepare ADLs boxes prior to admissions Get past FHC medical records of readmissions Greet admissions, do belongings search, & photo ID, label valuables  Discharge Process Prepare stamped discharge paperwork clipboards at time of admission  Medical Records Organize & addressograph patient charts Do patient chart filing daily Break down, stamp, organize discharged charts, & send to medical records daily Help with data collection from d/c charts as needed Daily administrative & business details Incoming & outgoing mail run & distribution to staff mailboxes Keep printers & fax machines stocked with paper & in working order Order & replace fax toner & drum as needed Staple, hole punch & distribute faxes to mailboxes as they arrive Keep an outgoing fax box & fax outgoing fax requests within 30 minutes Supplies Order office supplies weekly, as needed Minimum Requirements   At least 1 year of administrative experience in a clinical setting preferred. Mental Health setting a plus. Bachelor's degree preferred, but not required.


12:00pm-8:30pm 4 weekdays, plus every other weekend

Employment Type (feed only)

Full Time