Job Description
The Patient Accounts Specialist is responsible for carrying out all of the customer service key function responsibilities of Switchboard Operator, Receptionist, Cashier, Patient Registration, and Customer Service. Responsibilities include: proper routing of incoming calls; receiving, greeting and directing patients and visitors; responding to or directing patient and public inquiries to proper authority; and receiving and accounting for payments received for hospital and/or clinic services and miscellaneous charges; registering patients for outpatient services and/or lab specimens.
At Guttenberg Municipal Hospital, our top priority is you. We put you in the center of everything we do. We also understand you have a choice when it comes to health care. That’s why we want to thank you for choosing GMH. Your vote of confidence is more than a compliment. It drives our team to continue providing you with the very best care possible.
Awards
As a rural community hospital, GMH is committed to providing the Best Outcome for Every Patient, Every Time. We are proud of our achievements in quality medical care and outstanding patient satisfaction.
Guttenberg Municipal Hospital is a participating hospital member of The Joint Commission on Accreditation for Healthcare Organizations. The goal of Joint Commission is to continuously improve the safety and quality of care provided to the public.
GMH is also a member of the Iowa Quality Center. The Iowa Quality Center aspires to achieve excellence by complying with the Baldrige National Quality Program – Health Care Criteria for Performance Excellence.
