• Location: Durham, NC
  • Posted: Nov 5, 2019

Job Description

Must be able to work under time pressures in a busy clinic/call center environment.priorities.cooperation.Must be able to react quickly and immediately respond to emergencies.Must be able to handleMust be available to potentially work overtime if needed.Must participate in group activities requiring interpersonal skills and continually aware. Must be present on site for 8 hour shifts during standard clinic hours.Variations in changing situations.Duration of shift.Multiple assignments, conflicting demands or must maintain attention to detail over extended period of time . Must travel between locations on regular basis.Must be able to move throughout the clinic environment.

Minimum Qualifications


A high school diploma or equivalent is required. College or completion of post-secondary education is preferred.


A minimum of 2 years of customer service experience or 1 year of relevant healthcare and/or call center experience.

Degrees, Licensures, Certifications


Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke Health

705 Broad Street
Durham, NC 27708

Phone: (919) 684-5600

Fax: (919) 684-5600