ACCESS & COLLECTION SERVICES ASSOCIATE, LAW LIBRARY
- Location: Durham, NC
- Posted: Oct 30, 2019
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of Americas leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Access and Collection Services Associate
Goodson Law Library
Duke Law School
Under the supervision of the Access and Collection Services Librarian, the Access and Collection Services Associate provides excellent customer service to all patrons of the Law Library, including faculty, staff, students, and members of the public.
Work regularly scheduled shifts at the service desk, providing assistance in locating materials, processing circulation transactions, monitoring circulation email, and assisting student assistants during desk shift.
Provide desktop client support and training for circulation functions of ILS within the law library.
Understand library policies and procedures, and communicate these to patrons and student assistants. Answer questions and resolve problems.
Process and monitor interlibrary loan requests from library patrons to obtain research materials from lending institutions. Fill requests for materials from borrowing institutions.
Supervise updating of materials via superseding and looseleaf filing.
Identify items for preservation and triage for appropriate treatment: conservation, boxing, and rebinding.
Primary responsibility for preparing and receiving bindery shipments.
Participate in shifting projects as determined by the Access and Collection Services Librarian.
Design, develop, and maintain reports to support program and service assessment needs.
Other duties as assigned.
Required Qualifications & Experience:
Two years of library experience to obtain a specialized knowledge of library systems and procedures; flexibility to work evening and/or weekend hours as needed; excellent interpersonal, oral, and written communication skills; able to work independently and as a member of a team; high proficiency using computer based technology and ability to adapt to new technologies; ability to effectively organize and prioritize daily work; demonstrated commitment to providing outstanding patron services.
Prior experience working in an academic research library; prior experience supervising students.
Salary and Benefits:
Salary commensurate with qualifications and experience. Duke University offers a very competitive benefits package.
Immediately; start date negotiable.
Required: Bachelors degree or equivalent combination of relevant education and experience.
Required: Requires two years of library experience to obtain a specialized knowledge of library systems and procedures; excellent interpersonal, oral and written communication skills; able to work independently and as a member of a team; high proficiency using computer based technology and ability to adapt to new technologies; ability to effectively organize and prioritize daily work; demonstrated commitment to providing outstanding customer services. Preferred: Prior experience working in an academic research library, prior supervisory experience.OR AN EQUIVALENT COMBINATION OF RELEVANTEDUCATION AND/OR EXPERIENCE
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.