Business Services Manager


  • Location: Gastonia, NC
  • Posted: Dec 9, 2019

Job Description


Demonstrates strong leadership skills, possesses the ability to collaborate. Shows integrity and initiative to meet the Mission, Vision and Values of Gaston Hospice and CaroMont Health. Oversees daily office administrative operations and customer services. Directly supervises 3 administrative support staff and their department roles. Assures that business services operate within organizations guidelines, policies, and standard work practices. Works collaboratively with the executive director and other department leaders for regulatory and accreditation compliance. Assists with the development and implementation of organizational enhancements. Insures appropriate revenue cycle management including: end of month closings, accurate billing, collections, A/R management, expense coding, customer requested audits, payer audits, system work lists, licensure applications and other various activities including data gathering and submission to Medicare/Medicaid and vendors. Works with IT to manage software system and is technology friendly

Qualifications: BA/BS degree finance, accounting, management or related field, a minimum of 3 years management experience. Two years experience with Medicare, Medicaid and/or Commercial Insurance billing and guidelines. Must have knowledge of healthcare billing including CPT, HCPCS, and revenue codes, knowledge of federal, state billing, coding and compliance guidelines. Hospice billing/administrative experience is a plus. Excellent oral and written communication skills, Excellent customer service skills required. Strong computer skills including an understanding of MS Office Suite, internet and email is required; EMR and Practice Management system knowledge preferred. Possesses strong time management skills, attention to detail, ability to prioritize workload and meeting deadlines is essential. Must be self-directed, team oriented, organized, possess project management skills and be able to lead meetings, delegate and communicate effectively with others at all levels. Must be able to maintain highest level of professionalism and have strong bookkeeping and management skills.

EOE AA M/F/Vet/Disability

Employment Type


  • Full Time

Schedule Information


Schedule: M-F 8:30a to 5p

CaroMont Health

2525 Court Drive
Gastonia, NC 28054

Opened: 1946

Phone: (704) 834-2141

Web: http://www.caromonthealth.org

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