Medication Reconciliation Pharmacy Technician II

  • Location: Durham, NC
  • Posted: Jan 13, 2020

Job Description

Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.

U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.

Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

Medication Reconciliation Pharmacy Technician II

Auto Req ID 38917BR

Location: Durham

Duke Entity: Duke Hospital

Department Name: Clinical and Patient Care Services

Shift: First/Day

Full Time/ Part Time: Fulltime

Job Code: 4121 Pharmacy Tech II

Job Family Level C1

General Description of the Job Class

The Continuity of Care Technician is a self-motivated, independent pharmacy technician in a high-volume work environment responsible for working collaboratively with the Transitions of Care Manager within the Clinical and Patient Care Services Division to perform medication history interviews and assessments for patients at Duke University Hospital.

Duties and Responsibilities of this Level

Use high-level communication skills to obtain accurate prior to admission home medication list information from patient/caregiver interviews, retail pharmacies, or physician offices with persistence to achieve the highest level of accuracy with every interview in a high volume outpatient clinic.

Ensure complete documentation for each identified medication in the electronic medical record

Dedication to high-quality accurate work with careful attention to detail

Provide for pharmacy technician and student training and development regarding medication history interviews and documentation

Ensure necessary safety and quality control in the medication use system.

Participate in departmental goal planning and quality improvement activities focused on care transitions

Supports the medication reconciliation program, encompassing both admission and discharge processes.

Participates in committee, workgroup or team meetings

Contributes to development projects (design, implementation, measuring impact)

Work collaboratively with various member of the healthcare team including Advanced Practice Providers to communicate pertinent information and improve transitions-of-care in the outpatient setting

Takes responsibility for personal and professional growth

Maintains familiarity with all departmental programs

Perform other related duties incidental to work described herein

Knowledge, Skills, Abilities Knowledge of drug names (brand/generic), basic math

Must be able to operate a computer, telephone, fax machine, pager, and other pharmacy equipment

Attention to detail and persistence in work ethic

Necessary communication and interpersonal skills to maintain effective working relationships with patients, co-workers, and other health care professionals

Able to work independently and prioritize responsibilities in a high-volume outpatient clinic

Required Qualifications at this Level

Education: Work requires high school or equivalent. Successful completion of a formalized Pharmacy Technician program preferred.

Experience: Work requires a minimum of two years as a Pharmacy Technician plus completion of advanced competencies checklist as documented and approved by the Department of Pharmacy. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Degrees, Licensure, and/or Certification: Pharmacy technician certification is required from the Pharmacy Technician Certification Board (PTCB).

North Carolina Board of Pharmacy registration is required.

Knowledge, Skills, and Abilities: N/A

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke Health

705 Broad Street
Durham, NC 27708

Phone: (919) 684-5600

Fax: (919) 684-5600