Ambulatory Infusion Center Manager - Non Oncology

  • Location: Warrensville Heights, OH
  • Posted: Nov 17, 2019

Job Description



Responsible for ensuring standards of care and quality outcomes are achieved by all clinical and support staff at each community site location.
Monitors the environment of care to ensure compliance with The Joint Commission standards and Medicare and CMS standards. Collaborates with UH Infusion to ensure excellence in medication safety.
Provides leadership and direction, coaching, and counseling to all members of the ambulatory site team.
Directly manages the nursing and support staff including performance expectations, education, and training.
Oversees, develops process improvement initiatives, and monitors the administrative clinical flow of activities inclusive of patient scheduling and wait times, billing and human resource utilization.
Collaborates with the ambulatory infusion center medical team (physicians, pharmacists, and nurse practitioners) in care planning and delivery through the course of treatment.
Responsible for the ambulatory patient experience as a process that assures patients receive treatment, care, and services necessary for their health and well being.
Responsible for the development, monitoring, and adherence to the ambulatory site budget and develops revenue growth initiatives, expense reduction and capital management activities for the site.
Develops and implements effective nursing field staff education (i.e., orientation, continuing education and skill training) using a variety of teaching/learning techniques to enhance the age-specific quality of patient care and the professional development of nursing staff.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
Collaborates with referral sources for complex patients (both adult and pediatric) with home infusion needs.                                           
Creates, reviews, and revises infusion policies utilizing INS standards and CDC guidelines.                                                                        
Collaborates with clinical educator to create/revise infusion documentation templates in system and agency EMR.                     
Collaborates with pharmacy peers in evaluating and processing new drugs ensuring safety of patients with home infusions.                     
Participates in system and agency QAPI initiatives, specifically infection control as relates to infusion.     






Registered Nurse, BSN required
Masters Preferred


Required Credentials, License or Certifications:


Registered nurse with current license to practice in the State of Ohio. 
Completes continuing professional education requirements to maintain registration.
Certified Registered Nurse Intravenous (CRNI) certification preferred.
CPR certification within a month of hire.


Experience & Knowledge:


Five years of progressive clinical and/or management experience.
Three years of IV therapy experience in acute, post-acute, and/or home care settings.


Special Skills & Equipment Knowledge:


Excellent organizational skills and ability to prioritize work assignments to ensure timely delivery of home infusion services.
Excellent writing and verbal communication skills.
Ability to work collaboratively with various disciplines at different organization levels



Salary Information


Contact Information

University Hospitals


Schedule Information

Schedule: Days

University Hospitals

3605 Warrensville Ctr. Rd.
Shaker Heights, OH 44122

Phone: (216) 767-8900