ADMINISTRATIVE ASSISTANT/MEDICAL TRANSCRIPTIONIST
- Location: Durham, NC
- Posted: Jan 11, 2020
This is a full time position working Monday to Friday in the Pathology Office located at Duke Regional Hospital. Duties are 50% moderate to advanced office administrative procedures and 50% pathology transcription.
This following site specific position description should be considered in conjunction with the DUHS Job Description for Administrative Assistant I (4001)
General Description of the Job Class
Support the clinical and anatomic pathology laboratories on a daily basis with a wide variety of functions and regularly required to resolve moderately complex (non-routine) administrative problems independently or with others. Tasks are typically diverse and advanced. Duties and responsibilities for this position classification are specified by the medical director are as follows:
Model positive behavior that encourages a work culture supportive of the Duke University Health System Behavioral Values.
Demonstrate strong written and verbal communications skills necessary to facilitate positive interactions with co-workers, patients (and patient families), lab leadership and all laboratory customers.
Maintain a positive and professional attitude during stressful situations and periods of issues resolution.
Adhere to all DUHS and departmental policies and procedures.
Duties and Responsibilities of this Level
Type dictation for pathologist assistants and pathologists using dictation equipment
Manage slide, block, immune and recut requests
Handle and prepare pathology billing
Prepare Pathology and Surgical QI reports
Manage pathology on call schedule
Complete payroll edits (to include deviation sheets) in a detailed and timely manner
Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested.
Coordinate special projects.
Support department events by assisting in making event arrangements ie catering
Develop advanced presentation materials.
Respond to all customer inquiries and matters in a professional and positive manner incorporating the Duke values into all interactions
Prioritize and resolve inquiries (phone, e-mail, in person).
Prepare copies, scans, laminating and faxing as needed.
Prepare FEDex packages for send out.
Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements.
Pick up, sort and distribute laboratory mail.
Collect, compile and analyze moderately complex data and information.
Manage and order office supplies for the laboratory.
Manage conference room bookings
Submit reimbursements on line as required
Process the lab manager corporate card in a timely manner
Handle miscellaneous staff requests.
Perform other related duties incidental to the work described herein.
Knowledge, Skills and Abilities
Creatively uses PC, word processing and other office tools.
Thorough knowledge of department policies, procedures, and goals.
High school education or equivalent.
Two years ofadministrative support experience of increasing variety and/or complexity
Degrees, Licensures, Certifications
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.