Certified Medical Assistant

  • Location: Hyannis, MA
  • Posted: Aug 15, 2019

Job Description

Under the direction of the clinician, department supervisor or designee, provide the highest standards of clinical support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clinical support in accordance with MACCs policies and procedures.


Under the direct supervision of the clinician, department supervisor or designee, assists in providing clinical care to office patients

Manages clinicians daily schedule and patient flow to expedite care and maximize clinical time

Greets and escorts patients to exam rooms

Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation)

Inputs pertinent clinical information into the electronic health record timely and with accuracy and performs a complete medication reconciliation

Assists clinicians with clinical procedures and/or additional tests specific to the department. May advise patient of preparation required for exam or additional testing and keeps patients informed of visit status, unforeseen delays and other relevant information pertaining to the patients visit

Prepare and maintain exam rooms for patient arrivals. Clean and/or maintain inventory of supplies (medical included) and equipment throughout the practice. Notifies supervisor to order clinical supplies, clinical equipment and pharmaceuticals as appropriate

Under the supervision of a physician, administers routine injections when delegated, and documents in real time and with accuracy
Ensures telephone calls are answered timely and clinicians receive necessary information
Assists in resolving patient concerns by acting as an advocate, as appropriate
Participates in practice and department meetings, trainings, etc. to promote continuous improvement of quality patient care
Takes initiative to learn, understand, and stay current with community resources and the greater healthcare system
Maintains patient rights and abides by all confidentiality obligations pursuant to CCHC and HIPAA
Provides clerical/office support as necessary (i.e. scheduling appointments, greeting and registering patients, scanning incoming medical records and paperwork, preparing medical records, answering phone calls and taking messages, faxing, etc.)
Ability to float to other MACC practices when required
Performs other work-related duties and activities as assigned or requested

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects MACCs commitment to CARES: compassion, accountability, respect, excellence and service

New Graduates Welcome!



Ability to read, write and communicate in English
High school graduate or equivalent
Medical Assistant Certification
Basic Life Support Certification for Health Care Providers
Strong interpersonal, customer service, time management skills
Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)
Minimum of two years experience in a clinical setting preferred

Employment Type

  • Regular-Regular

Cape Cod Healthcare

60 Park Street
Hyannis, MA 02601

Opened: 1919

Phone: (508) 862-5700

Fax: (508) 862-5700

Web: http://www.capecodhealth.org