Manager, Labor & Employee Relations


  • Location: Plymouth, MA
  • Posted: Oct 3, 2019

Job Description


Position Summary

The Manager of Labor and Employee Relations is accountable for the management of employee and labor relations in accordance with established guidelines, union contracts and policy. The Manager of Labor and Employee Relations will be responsible for investigating potential policy violations, alleged misconduct and employee work-related concerns to resolution.

Responsibilities include:
Conduct and document workplace investigations in union/non-union environment from intake through conclusion ensuring that employee issues are addressed fairly and consistent with the contract, policy and the law.
Coach, counsel and guide managers on issue/conflict resolution involving union/non-union employees.
Educate managers on investigation process and related issues.
Maintain constructive working relationships with relevant personnel, including union representatives.
Maintain investigation files and prepare written summaries of findings.
Serve as fact witness at arbitrations and other hearings regarding investigations as needed.
Provide guidance and training to supervisors on understanding and complying with collective bargaining agreements as well as all other employment compliance matters.
Manage day-to-day labor relations issues: serve as primary contact for union representatives; attend labor management meetings; coordinate responses to union grievances and information requests; assist in collective bargaining.
Provide guidance and assistance to management regarding labor and employee relations best practices and the interpretation, compliance, and enforcement of human resource policies and procedures.
Recommend and assist in the development/revision and implementation of human resource policies and procedures which are consistent with Federal and State laws and sound principles of management.
Identify issues, problems, trends and opportunities by gathering and interpreting information and relevant data; generate solutions, while using a collaborative approach to recommending appropriate actions.
Keep abreast of hospital initiatives and attends department operational meetings as needed.
Perform other duties as assigned.

Education & Experience
Bachelor's Degree in related field and three to five (3-5) years of human resources experience including complaint investigation experience.

Preferred Qualifications
Union experience in a health care setting.

Employment Type


  • Full time

Beth Israel Deaconess Hospital - Plymouth

275 Sandwich Street
Plymouth, MA 02360

Phone: (508) 830-2030

Fax: (508) 830-2030

Web: http://www.bidplymouth.org

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