Department Secretary (Casual) Adena Counseling Center
- Location: Chillicothe, OH
- Posted: Aug 14, 2019
The Department/Service Line Secretary provides clerical, reception and customer service for the assigned department/service line and assists with day to day operations including, but not limited to: answering, directing and documenting telephone calls; mail distribution; scheduling; preparing reports and written correspondence; collecting, recording and maintaining data that may include patient information; and maintaining electronic and paper files. This position presents an exceptional first impression and demonstrates excellent customer service skills and telephone etiquette. The Department/Service Line Secretary has patient/customer contact, may have access to confidential patient, employee and organizational information and demonstrates flexibility and teamwork in managing the office and routine job duties under the direction of the Department/Service Line Director or designee. This position may be cross-trained in some areas in the performance of direct patient care tasks under the supervision and direction of a licensed professional.
Minimum Qualifications: High school diploma or GED required. Associates degree in related field or secretarial certification preferred. 1-2 years experience in secretarial or receptionist position preferred. Previous healthcare related experience preferred. Experience with Microsoft Office programs required.