Associate Chief Nursing Officer, Ambulatory

  • Location: Boston, MA
  • Posted: Oct 14, 2019

Job Description

The Ambulatory ACNO will play a significant role on the Ambulatory Senior Leadership Team. Ambulatory Services at BMC consists of 25 clinics with approximately 900K visits per year, in addition to 5 Community Health Center (CHC) partners across the city of Boston.

Key elements of this role include:
Partnership impacting the Ambulatory agenda (volume, growth, access, patient experience, ensuring nurses are working at the top of their license, efficiency [staffing]).

Oversight of Nurse Managers
Professional Development
Partner with Administrative Directors & Medical Directors
Consultation as needed with all practices including those without a Nurse Manager (Medical Assistants, JCAHO and Regulatory Compliance)
Oversight of full-time Nurse Educator role
Practice changes in context of ACO/ Care Transformation
CHC liaison-- Codman, South Boston, East Boston, DotHouse, & Roslindale
CHC Infection Control & CPD

The position will also include oversight of:

Patient Care Organization: Develops, Maintains and Evaluates Operational Structures and Processes to Support Nursing Practice and Promote Desired Patient Centered Outcomes

Quality of Care: Promotes Quality Initiatives and Compliance with Standards and Regulations Set Forth

Coordination and Collaborative Practice

Budget: Fosters a Stewardship of Resources to Achieve Fiscal Outcomes

Personnel Management: Fosters Personal and Professional Development of Staff and Others

Education: Professional Growth and DevelopmentWork requires a Masters Degree in Nursing. May consider candidates with a Bachelors Degree in Nursing and a Masters degree in a related field. (May consider candidates matriculated but not yet completed a Masters program provided they have the equivalent Nursing progressive leadership & clinical experience).


Current registration in nursing in the Commonwealth of Massachusetts. Licensure in good standing. Professional certification strongly preferred.


Minimum of 5 years experience in progressive nursing leadership required. Experience in a collective bargaining environment preferred.


Work requires a broad theoretical knowledge and work experiences that include:

models of professional practice,
contemporary trends and standards of nursing care,
management of personnel and fiscal resources in a patient care setting,
management of complex employee relationships,
program development, implementation and evaluation,
long range program planning that involves complex decision-making tasks,
quality improvement/risk management, and,
demonstrated leadership, success, and adaptability.

Expert interpersonal and written and oral communication skills.

Must have demonstrated ability in management of diverse activities associated with or pertaining to assigned areas.

Must be able to effectively manage multiple demands related to patient care, changing organizational climate and personnel issues.

Employment Type

  • Full time

Boston Medical Center

840 Harrison Ave
Boston, MA 02118

Opened: 1855