Administrative Assistant- ACO

  • Location: Shaker Heights, OH
  • Posted: Jul 22, 2019

Job Description


Position Summary/Essential Duties:
Administrative Duties:
  1. Performs administrative support and general office duties to support the Department (i.e. ordering supplies, executing medical records requests, managing the telephone tree, coordinating service and maintenance requests)
  2. Planning and coordinating of all internal/external classes, events, workshops, demos, etc. including but not limited to chair massage, wellness workshops, speaking engagements and community outreach events
  3. Process payroll for all employees
  4. Create and maintain print materials and media for marketing services and events.
  5. Maintain records and documentation for auditing purposes.
  6. Support provider recruitment by scheduling meetings, arranging for travel, reimbursement, etc.
  7. Process and manage expense reports
  8. Scheduling of meetings; management of Outlook calendars and Athena schedules
  9. Professional written correspondence (i.e. thank you notes, letters)
  10. Provide back-up phone support for the front desk
Other duties as assigned

Education/Expertise:   Minimum high school diploma; BA or BS preferred

Experience & Knowledge:

-3+ years of work experience in a customer service environment; strong customer service instinct

-Demonstrated track record of working effectively within a team but has ability to work independently and prioritize

Special Skills & Equipment Knowledge:

Excellent organizational skills

Superior communication skills

Proficient use of all Microsoft Office programs


Problem-solving ability

Manage multiple projects

Customer Service experience

Salary Information


Contact Information

University Hospitals


Schedule Information

Schedule: Days

University Hospitals

3605 Warrensville Ctr. Rd.
Shaker Heights, OH 44122

Phone: (216) 767-8900



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