Network Engineer - Communications

  • Location: Waukesha, WI
  • Posted: Jul 10, 2019

Job Description

The PHC Information Technology Division supports our community-focused healthcare system with 18 primary care facilities, 3 hospitals, home health care, hospice services, long term care and senior residence communities, health and a fitness center. We have attained national recognition for our pioneering approach to business intelligence and population health management. We were the first system to use Epics Cogito data warehouse in a production environment which afforded our ACO a method for managing their populations health. We have successfully attested for Stage 1 of meaningful use for our hospitals and physicians, as well as have attained Stage6 designation on the HIMSS Analytics EMR Adoption Model (EMRAM). We continue to be a leader in providing effective technology in support of our organizations healthcare strategies.

Hours: Monday - Friday primarily business hours and off-hours as needed to support infrastructure and project work.

Full Time / Part Time: Full Time Benefits

FTE: 1.00

The Network Engineer (staff or senior level) Communications manages all aspects of ProHealth Care's data, wireless, and voice network environments, including design, architecture, availability, reliability, performance, monitoring, and security of the environment. The Network Engineer Communications also conducts industry research and provides recommendations for emerging trends and network best practices. Emphasis is placed on the use of customer satisfaction, communications, teamwork, and professionalism.

The following are essential job accountabilities:

Oversee the network infrastructure, including Cisco routers and switches, VPN appliances, Cisco Wireless access points and controllers, as well as the Cisco voice infrastructure. This consists of the daily monitoring, troubleshooting, and performance analysis of those.

Be able to install and configure network components, along with performing log review and analysis.

Be able to configure and support routing and LAN switching with Cisco network hardware and software including BGP, EIGRP, OSPF and IOS.

Be able to configure and support a Cisco lightweight wireless network infrastructure.

Have a working knowledge of Cisco voice infrastructure, including Communication Manager, gateways, voicemail, Contact Center, and collaboration tools.

High School Diploma or equivalent required. Bachelor's Degree preferred.
At least 2 years (with 4 or more preferred) of related technical experience working with Cisco IOS and Nexus network equipment, firewalls, wireless, and VoIP product solutions in an administrative capacity.
Certifications from our vendors and partners are preferred. This includes: CCNA, CCNA-DC and Network+.
Desire to remain current on technology and trends in the industry.

Learn more about ProHealth Care IT here:


ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at

ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued.

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Employment Type

  • Days - 1st Shift

Schedule Information

Schedule: Days - 1st Shift

ProHealth Care

N17W24100 Riverwood Drive, Suite 130
Waukesha, WI 53188

Opened: 1914

Phone: (262) 928-7969