Administrative Assistant - Duke Raleigh Hospital - Full Time - Days

  • Location: Raleigh, NC
  • Posted: Jul 11, 2019

Job Description

Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 1,300 people.The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs. In fiscal year2018, Duke Raleigh Hospital admitted 9,484 patients and had 230,957 outpatient visits in fiscal year 2017.

U.S. News & World Report ranked Duke Raleigh Hospital as #14 in North Carolina and #6 in the Raleigh-Durham area for 2018-19.

Occ Summary
In support of a department or group of professio nals, regularlyrequired to resolve moderately complex (non-routine) admi nistrativeproblems independently or with others. Problem resolution may includeresearch. Tasks are typically diverse and advanced.

Work Performed

In addition to tasks outlined in the Administrative Clerk description, examples of work at this level may typically include some combination of the following:

Providing administrative support for Chief Medical Officer, Emergency Medicine Medical Director and other Duke Raleigh Managerial Staff.

Coordinate with leadership offices within Duke Raleigh Hospital and Duke Health to administer meetings involving complex calendars; schedule or arrange activities effectively

Greet callers and visitors to department and assist with general information, questions; act as office receptionist

Perform routine clerical tasks

Match records against source documents to verify accuracy

Independently prepare reports, charts, graphs, and spreadsheets as requested

Knowledge, Skills and Abilities

Creatively uses PC, word processing and other off icetools.Thorough knowledge of department policies, procedures, and goals.

Advanced level of proficiency in Microsoft Office applications, Word, Excel, PowerPoint, Outlook and web applications
Ability to manage multiple tasks and manage complex calendars
Effective verbal and written communication skills, highly organized with attention to detail, and strong interpersonal skills
Willingness and ability to work as part of a team to complete tasks
Ability to professionally interact with Executives, Physicians, and staff members

Level Characteristics


Minimum Qualifications

High school education or equivalent.


Two years of administrative support experience of increasing variety and/or complexity

Degrees, Licensures, Certifications


Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke Health

705 Broad Street
Durham, NC 27708

Phone: (919) 684-5600

Fax: (919) 684-5600



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