DHTS IT Analyst I


  • Location: Durham, NC
  • Posted: Nov 17, 2019

Job Description


DHTS:

Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 Most Wired health system, Duke is nationally recognized for IT and information management as the first healthcare system to achieve the Davies Award highest honor by the Healthcare Information and Management Systems Society (HIMSS) for inpatient, ambulatory and analytics health information technology capabilities. Our employees are among the top-skilled IT experts in the Triangle and partner with leading scholars, clinicians and researchers across Duke University and Duke Health to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.

Primary Role

The User Provisioning Analyst provides access control for all supported applications including but not limited to: AD, PIN, email, Maestro Care, Clinical applications, business applications, etc. Will be working closely with Clinical Systems Support Teams, OIT, Maestro Care SER/EMP team, and other Maestro Care Security Team members. The User Provisioning Analyst is a contributing member of the Maestro Care Security team and overall Maestro Care project team. The User Provisioning Analyst is responsible for maintaining user, security classes, profile, activities, menus, roles, workspaces, and other security-related master files. The analyst must understand how applications integrate and how multiple applications use the same settings.

Certification

The employee hired for this position is not required to obtain Epic certification.

Reports To

User Provisioning Group Manager and/or one of the Team Leads in the group.

Essential Tasks/Responsibilities

Responsible for building, analyzing, and implementing Security for all supported applications.
Assists with the user access process including the setup and maintenance of accounts
Provides support with the development and implementation of security controls for the Supported applications
Assists with the configuration of auditing and creation of reports in association with auditing
Assists the team in gathering requirements, troubleshooting, and alternative solutions to existing workflows and technical issues
During Go-Lives, this position is responsible for ensuring accounts are provisioned in a timely manner in production
Prepares and updates documentation as the Security build changes throughout the project
Position is also required to participate in an on-call rotation, and will be responsible for responding to and resolving security related issues during their on-call rotation
Responsible for ensuring the team meets or exceeds established metrics.

Education Training

Required: Bachelors Degree in Computer Science, MIS, Business, or other related field or equivalent experience.

Preferred: College degree/training; Epic Certification not required.

Experience

Required: Experience in Network or Systems Security, Information Security Management Financial applications development and management, or the equivalent combination of education and experience

Advanced computer skills, good written and oral communication skills, training in business functions and in systems analysis and design

Microsoft office suite, to include Word, Excel, and PowerPoint.

Good workflow analysis and business process integration skills

Preferred: Multi-platform and networking experience or education

Experience working within an ITIL based Change Management environment or IT support service

Minimum of one-year experience in Healthcare

Duke Health System experience

Skills

Required: Ability to work as a member of a team and independently without supervision

Excellent analytical, organizational and process of disciplines

Well developed time management skills and the ability to work rapidly without a loss of quality

Ability to communicate clearly and effectively in spoken and written English

Ability to manage competing priorities in a complex environment

Preferred: Understanding of healthcare business processes

The information above describes the general nature and level of work assigned to this position. It is not intended to be an exhaustive list of all duties and responsibilities required of position incumbents.

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Bachelor's degree in a related field, or four years of equivalent technical experience required. LICENSURE/CERTIFICATION: Credential requirements will vary, depending on the work area.

Experience

Level 1 - No experience required beyond the minimum education (or equivalency) requirement.

Degrees, Licensures, Certifications

N/A

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke Health

705 Broad Street
Durham, NC 27708

Phone: (919) 684-5600

Fax: (919) 684-5600

Web: http://www.hr.duke.edu/

More: