After Care Coordinator - Lifeshare - FT

  • Location: Charlotte, NC
  • Posted: Jun 17, 2019

Job Description

Job Req ID: 198787

Position Number: 00106644

Employment Type: Full Time

Shift: Day

Shift Details: FT - call responsibility required

Standard Hours: 40.00

Department Name: Lifeshare - Organ

Location: Carolinas Medical Center

Location Details:  Lifeshare

Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit



Job Summary
Responsible for coordinating the post-donation activities with donor families to ensure compliance with Association of Organ Procurement Organizations (AOPO) and Centers for Medicare and Medicaid Services (CMS) requirements. Responsible for developing and implementing a grief support program for donor families.

Essential Functions



  • Supports grieving families and professional staff.
  • Provides access to community resources for donor families such as grief counseling and support groups.
  • Develops and manages bereavement workshops and events for donor families.
  • Ensures appropriate follow up with donor families to include evaluating and facilitating a response to post-donation requests from donor families.
  • Works with Community Services to lead volunteer team to expand outreach to community.
  • Participates in quality assurance and performance improvement.
  • Supports and engages staff in the connection to the mission of LifeShare.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit, stand, bend and walk. Lift and pull at least 30 pounds. Ability to be contacted by phone or pager. Ability to work outside of normal business hours and travel. Ability to use personal vehicle for business

Education, Experience and Certifications
Bachelor's Degree in counseling, social work, chaplain or other related field required. Master's Degree preferred. Valid driver's license required. Experience with organ, tissue, and eye donation and transplantation preferred. Experience in the fields of trauma, grief, and bereavement preferred.




At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.


As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.


Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Employment Type

  • Full Time

Carolinas HealthCare System

P.O. Box 32861
Charlotte, NC 28232

Phone: (704) 355-2000



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