Clinical Analyst I-LGH Information Systems-Full Time
- Location: Lafayette, LA
- Posted: Jan 11, 2019
The Clinical Analyst I provides input into the planning, design, development, training, implementation, communication, maintenance, and evaluation of new or existing functionality related to clinical and business information systems in support of Clinical services.
The Clinical Analyst I assists in the support for the application development or implementation of less complex programs or projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Basic understanding of process redesign including documentation of current and future state workflow processes. Basic analytical and problem solving skills.
Assists in the evaluation, design and implementation services for new products, technologies and solutions to address corporate business requirements.
Understanding of clinician needs and practice patterns, as well as hospital operations and workflow
Ability to test, analyze, troubleshoot, and isolate basic problems. Provide support in and travel to all service area facilities as needed by the business.
Perform daily production support activities.
Participate in team on-call rotations.
Provide exceptional customer service to LGH end users, business stakeholders and other members of LGH I.S. Department.
Ability to work on project assignments that are small in scope.
Adhere to change/project management processes as it applies to the I.S. Application team.
Provide application support for issues across multiple disciplines and technologies.
Demonstrates creativity and takes initiative in problem solving. Resolves or facilitates resolution of basic problems for assigned program.
Demonstrates a basic knowledge of supported platforms/products and environments.
Assists with maintenance of all related profiles, tables, report documentation, help screens, screen layouts & flow, and/or procedures relating to the system to assure that the system is fully utilized and appropriate security is maintained.
Develops and maintains documentation of system procedures, project planning, testing and training
Escalates encountered situations to the responsible area with detailed and accurate information thereby contributing to the efficient operation of the System Project and consistent with the philosophy and goals of LGH.
Performs other duties as assigned by management.
A.S. Degree in Allied Health discipline or equivalent relevant experience
Minimum of 2 years healthcare IT Support experience OR 2 years of relevant experience required.
Experience working in a complex healthcare environment is preferred
Strong verbal and written communication skills required.
Strong analytical skills required.
Strong technical troubleshooting skills required.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Medium Work as defined by the U.S. Department of Labor constitutes a maximum lift of 21-50 pounds on occasion and/or a maximum lift of 11-25 pounds on a frequent basis
May be required to assist in the turning, lifting, or moving patients as well as
walking about from patients rooms, as well as to and from various hospital areas