Clinical Research Lab Support Leader


  • Location: Boston, MA
  • Posted: Jun 19, 2019

Job Description


Responsible for the efficient operation of the Clinical Research Center Processing Laboratory and research sample storage facilities. Manages laboratory organization and administration, including inventory, ordering/receiving of lab supplies, creation of standard operating procedures, and general laboratory documentation. Responsible for accurate processing of research specimens, point of care testing and quality control, and ensuring sample chain of custody. Oversees all equipment in the CRC laboratory, ensuring equipment is maintained and functioning properly. Trains and supervise all CRC staff in lab processing. Develops laboratory protocols, under the guidance of principal investigators, using laboratory manuals provided by study sponsors and/or IRB documents.

Essential Responsibilities:
Responsible for all aspects of sample preparation and processing using Laboratory protocols as dictated by Sponsor and/or IRB provided laboratory manuals/documents
Acts as a liaison between the CRC laboratory and other laboratories. Interacts with and assists study research assistants using CRC laboratories for processing and shipment of samples. Coordinates the processing and transportation of specimens between the CRC, hospital clinical laboratories, contract laboratory, and investigator labs.
Prepares processing instructions and procedures for all research studies under the direction of the Principal Investigator. Reviews and maintain all processing instructions and procedures for accuracy
Responsible for the CRC point of care testing program including: hemoccult, glucometer, urine HCG, UA dipstick, hemocue and color blind testing and associated QC monitoring and documentation.
Responsible for Clinical Research Center Laboratory Management (LM) program to set up protocols that require labels and instruct new users in the program. Prepares labels for specimen collection and tracking. Programs data from new protocols into LM when they begin or when there are changes made to an existing study protocol.
Required Qualifications:Associate's degree in laboratory science or equivalent required. Bachelor's degree preferred.
1-3 years related work experience required in applied medical technology, life sciences or related field.
Prior experience with an electronic laboratory information system strongly preferred.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.