Access Technologies and Systems Senior Analyst
- Location: Rochester, MN
- Posted: May 22, 2019
Role is responsible for participating in and providing overarching strategic oversight to specific Access Technologies and Systems (ATS) project related work (e.g., external decision tree lead, internal decision tree lead, cadence admin trainer, etc.). Serves a primary role in the support of software programs or modules across multiple clinical and/or business functions. Understands the enterprise business environment and the impact ATS can have on the business environment including broad patient access implications. Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing and implementation for specific modules or applications. Functions as a experienced liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle. Builds credibility and rapport with customers to understand their needs. Researches requests to determine scope, size and impact. Validates requirement information with the stakeholders to ensure completeness, correctness, and clarity. Validates solutions to ensure it satisfies the stated requirements. Maintains in-depth knowledge of existing systems and certification in the vended application. Able to design, develop, or modify applications, algorithms, or rules via vendor tools or augmented tools developed within Mayo Clinic and are able to validate data integrity of changes introduced. Works on strategic projects with a Project Manager and is able to manage small- to mid-sized operational projects independently. Works independently across multiple departments and divisions in order to accomplish goals. May be required to provide 24/7 on-call support.
Bachelor's degree in business, healthcare or related field and 6 years' experience in a clinical setting with an extensive working knowledge of clinic operations or information technology systems. A comprehensive understanding of the physician practice and patient flow throughout a large healthcare institution is required. Experience in multiple clinical areas within a large healthcare institution is required. Experience with word-processing tools, data analysis tools, spreadsheet, and presentation packages is required.
- Full Time