CLERICAL FRONT OFFICE


  • Location: Bozeman, MT
  • Posted: Nov 15, 2019

Job Description


A clerical staff member in a clinic setting is responsible for multi tasks. The clerical staff member is the initial contact the patient has within the clinic requiring: updating and confirming demographics and insurance information, collecting payments for service, scheduling follow up and assembly of charts. A clerical staff member is responsible for maintaining and organization of clinic medical record, distribution of faxes, reports, messages and inter-office mail. Clerical staff member will answer phones, schedule appointments and take messages.

REQUIREMENTS

EDUCATION

Required:

High School Diploma/or GED equivalent

Preferred:

LICENSURE and CERTIFICATION

Required:

High School Diploma/ or GED equivalent

Preferred:

EXPERIENCE

Required:

Previous experience with computer software/windows proficient

Preferred:

Minimum of two years Medical/clinical office experience preferred.

Previous experience in Customer service.

Experience in HIPAA

KNOWLEDGE OF, SKILLS IN, ABILITY TO, COMPLEXITY AND DIFFICULY:

KNOWLEDGE OF:

Personal Computers, hardware and basic software programs including e-mail, word processing, and spreadsheets.

Knowledge of medical terminology preferred

Knowledge/Understanding of the components to various insurance cards preferred

Mulit-phone System

Understanding the components of the medical record

Knowledge of administrative and clerical procedures including managing files and records and other office procedures and terminology, whether in paper or electronic format

SKILLS IN:

Clear and precise written and verbal and electronic communication

Attention to detail and accuracy

Multi-tasking while maintaining a positive attitude

Excellent Time Management Skills

Proficiency in MS Windows.

Operating fax, copier, multiphone lines and other office equipment

Medical terminology preferred

Proficient in alphanumeric filing

ABILITY TO:

Refer to policy manual for specific instructions/guidelines. Follow established policies and procedures

Adhere to the standards of the job description and overall philosophy of Bozeman Deaconess Hospital

Maintain flexibility to adapt to a variety of workload assignments

Ability to remain composed in an occasional hectic environment

Ability to have high-quality working relationship with all levels of staff and a range of personalities

Ability in addition, subtraction , multiplication, and division

Ability to sort and prepare documents either in paper or in computer imaging, and assign the document appropriately.

Ability to operate electronic data processing equipment.

COMPLEXITY AND DIFFICULTY:

ESSENTIAL FUNCTIONS
33% Time Spent - Greeting and processing patients including obtaining current insurance and demographic information, consents, required signatures, required forms and answering patient questions.
33% Time Spent - Medical Records/Scanning tasks
33% time Spent - answering phones and scheduling patients for appointments and ancillary tests.
1% Time Spent - Other duties as assigned.

Employment Type


  • Full Time

Bozeman Health

915 Highland Blvd
Bozeman, MT 59715

Phone: (406) 414-5421

Web: http://www.bozemanhealth.org

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