Wilson Health Medical Group IT Clinical Analyst II
- Location: Sidney, OH
- Posted: Dec 17, 2018
Wilson Health is looking for a direct hire IT Clinical Analyst II for our provider practices in the Wilson Health Medical Group (WHMG) network in Sidney, Ohio (North Dayton, Ohio) area.
Department Description: Wilson Health Medical Group network consists of more than 45 healthcare providers with offices conveniently located throughout Shelby County. Specialties consist of Family Medicine, Pediatrics, Ob/Gyn, Internal Medicine, Endocrinology, and ENT.
Employment Status: Full Time
Hours: 40 hours a week (80 Hours a pay period)
Position Reports to: Vice President of WHMG
Provides application support for WHMG providers and personnel. Works collaboratively with medical group providers and personnel to plan, design, develop, implement, and evaluate integrated clincial information applications
Essential Duties & Responsibilities:
Assess information and knowledge needs of healthcare professionals
Build EMR templates to assist clinical providers in documentation efficiency.
Participate in the evaluation and continuous improvement of systems
Answering high volume of inbound calls
Assisting users to troubleshoot and resolve problems with the software programs
Answers inquiries by clarifying desired information; researching, locating, and providing accurate information
Resolving user questions and complaints with the highest degree of courtesy and professionalism
Consultant role with project leads in making key decisions in defining new/ updating current goals/workflows for usage of EMR efficiently in the practice environment.
Develops training plan and delivers training to practice staff and physicians.
Drives resolution to end user issues. Works with all parties to prioritize issues and offer solutions.
Focused group training and supports appropriate use of the application, utilizing expert knowledge of the physician clinical workflows.
Works with staff to understand and research customization requests.
Provides on-site go live support and works with the support team to provide guidance on Helpdesk best practices.
Lead implementation team for conversion to a new EMR and Practice Management system.
Minimum 5 years`experience in a clinical environment experience
Bachelor`s degree preferred.
At Wilson Health we don't measure success by profits but by the health and vitality of our community. Our hospital is an independent, professional, friendly, intimate environment where people know everyone across all disciplines on a first name basis. We care just as much about the success of your health as we do the success of your career.
Key Perks and Benefits:
Sick Leave (Full Time & Part Time Sick Leave Program)
Insurance (Medical, Dental, Vision, Long Term Disability, Life, and Others)
Managed Time Off (Full Time & Part Time Managed Time Off)
Retirement (Defined Contribution, Employer Contribution, Employer Match, and Various Investment Options)
Education Reimbursement (Tuition & Book Fee Reimbursement)
- Full Time