- Location: Lake Charles, LA
- Posted: Jan 18, 2019
The Practice Manager demonstrates the ability to achieve individual quality performance in daily duties, is team oriented and seeks to produce timely and high quality results.
Reports to the MMG Practice Manager. This position is accountable for MMG Clinic, a multiple physician and mid level staffed clinic. Responsibilities include, but are not limited to, is responsible for staffing, education, training, coaching and providing direction in order to establish and maintain a high level of quality patient care. The Practice Manager is responsible for the operational and financial status of all this practices.
B.S. preferred or 5 years experience in clinic management.
Extensive understanding of physician practice operations.
Bachelor degree in business, healthcare management/administration, or related healthcare field preferred.
Five years experience in a multi-specialty medical practice setting or similar ambulatory or business setting in which potential administrative and supervisory competence has been demonstrated.
Management experience required.
Computer literacy essential.
Experience in billing cycle, professional and facility coding and compliance required.
KNOWLEDGE AND SKILLS:
Has broad, fairly detailed level of knowledge of a specific area.
Gathers, organizes, verifies, composes, and/or analyzes data in the completion of several defined, multi-step procedures.
Produces final output within established standards.
Analyzes and interprets complicated information.
Determines a course of action based on general guidelines
Proficient in Microsoft Office and Microsoft Excel.
PRINCIPAL JOB ACCOUNTABILITIES:
Maintains positive working relationships with staff, physicians and residents to achieve patient, staff and physician satisfaction and continuous group performance improvement.
Continuously encourages process improvement in all areas. Actively indentifies opportunities for process improvement. Implements plan to improve and monitors processes to ensure results are achieved.
Implements paperless EHR system. Once clinic fully paperless, institutes and maintains Best Practice policies at each clinic along with the Practice Director.
Coordinates and oversees interviewing, orientation, training, continuing education, competency assessment, performance appraisal, disciplinary actions of staff, in consultation with the physicians and Practice Director when necessary.
Coordinates the employment start, orientation, training, continuing education, recertification, requirements and renewal of licensure of physicians.
Maintains staffing levels at internal or external benchmarks.
Serves as a resource and role model regarding practice issues that involve planning, implementation and evaluation of care provided in the practice.
Conducts regular management meetings with the Practice Directors to ensure staff is informed of organizational changes and staff is provided a forum to identify procedural barriers and opportunity to improve processes.
Oversees scheduling, payroll and purchasing functions along with the Practice Directors.
Oversees the maintenance of property, plant and equipment and ensures it is in satisfactory working order and up to code along with the Practice Directors.
Communicates effectively and in a timely and professional manner with all internal and external customers.
Coordinates education activities through collaboration with the Medical Education Department.
Incorporates best practice processes in offices and monitors staff compliance with these practices.
Attends and participates in operational meetings.
Identifies and participates in quality improvement processes.
Demonstrates awareness of patient rights and ensures that awareness is demonstrated by staff and physicians.
Administers and monitors the practice operations expenditures consistent with cost containment and budgetary restraints.
Assists in the development of the annual budget and monitors progress toward budget attainment.
Coordinates activities with the Patient Financial Services Department to maximize effectiveness in billing practices and revenue cycle performance.
Establish processes for monitoring physician quality and practice efficiency goals.
Work in collaboration with Public Relations/Marketing Department to ensure practice growth.
Assures the practices are compliant with federal, state and local regulations.
Ensures corporate compliance is an integral part of all business processes.
Demonstrates ability to prioritize responsibilities according to practice activities and staffing demands.