EMR Provider Relations Manager
- Location: Lake Charles, LA
- Posted: Jan 18, 2019
The EMR Provider Relations Manager manages, assists with, and participates in the following: provider education, provider problem resolution and quality improvement initiatives; identifies and shares best practices with providers in relations to the Electronic Medical Records System (EMR).
Receive and respond to inquiries from providers
Develop, coordinate and deliver educational activities to medical providers
Create the training, design documents, develop course design templates, and assist in creating pre- and post-evaluations and assessments
Design and format educational materials in coordination with Physician Services, IT and subject matter experts.
Provide courteous and prompt service to all internal and external customers.
Prioritize and address requests and assignments in a professional manner to develop cooperative relationships.
Identify opportunities and recommends methods to improve service and work processes for providers.
Perform other tasks as may be deemed necessary
EDUCATION AND WORK EXPERIENCE
BS or BA in health related field; Masters preferred
Experience in creating and presenting educational training courses using Web-based or other interactive technology.
Experience in healthcare field.
Intermediate knowledge of Microsoft Office products.
Intermediate knowledge of EMR software(s).
Strong organizational and time management skills.
Ability to work independently. Ability to prioritize tasks, manage workload and meet tight deadlines in a fast paced environment.
Demonstrated ability to problem solve complex issues and apply knowledge to process improvement and provider issue resolution initiatives.