Lab Manager

  • Location: Driggs, ID
  • Posted: Apr 1, 2019

Job Description

WHERE EVERY ONE MATTERS Here at Teton Health we believe that our staff and community needs matter so we are working hard to redefine rural healthcare by embracing innovation and setting a higher standard for quality metrics. We’re earning awards and recognition that verify our willingness to reach beyond stereotypes and bring complete care close to home for every one. Our mission is our promise: We promote the health of our community by delivering quality, patient-centered medical services with compassion, integrity and respect. We operate in a sustainable manner to ensure continued economic viability. Teton Valley Hospital is the first Critical Access Hospital in Idaho to earn a triple designation for expertise in Level IV Trauma, STEMI II, and Stroke III emergency medical services. We’re the first in our state to offer a slate of telemedicine specialties, and we consistently place above 95% in patient satisfaction in our rural clinic and hospital outpatient surveys. Teton Valley Health is one of two facilities in Idaho to receive the Performance Leadership Award for Quality from the National Organization of State Offices of Rural Health TVH operates Teton Valley Hospital, a nonprofit 13-bed Critical Access facility and two Rural Health Clinics, and one retail clinic. Our provider staff consists of family practice physicians, orthopedic specialists, and other visiting providers that provide a range of services including cardiology, dermatology, pulmonology, pain management and psychiatry. In addition, we offer telemedicine (through affiliations with centers of care excellence) covering respiratory, mental health, oncology, crisis care, ICU support, stroke, and burn services. We run on small -town values but offer big city capabilities with our talented staff and continued focus on new technology. BEAUTIFUL PLACE TO CALL HOME Teton Valley is in the southeast region of Idaho and it includes the most scenic aspect of Wyoming by resting at the base of the Grand Teton Mountain Range. We’re less than 2 hours away from Yellowstone National Park and Grand Teton National Park, and our county is surrounded by national forests and federally-designated wilderness areas. Teton River runs through the middle of our valley, offering blue ribbon trout-fishing. Popular outdoor activities include skiing, fly-fishing, golf, cycling, hunting, and hiking. Go to Opens a New Window. for information about our community. POSITION SUMMARY The Laboratory Manager manages a 24/7 laboratory of four to seven professionals and is responsible for policy and procedure creation and revision and compliance with state and federal regulations and surveys. The lab manager works on the bench for 30%-50% of the time. The lab supports the following functions: General Chemistry, Hematology, Coagulation, Urinalysis, Blood Banking, Point of Care and basic Microbiology. For reference lab, we primarily use Quest. Our EMR is Athena and we are implementing Orchard as our Laboratory Information System. We perform about 2,400 tests per month, supporting three clinics and outpatient and inpatient hospital tests. We are the only lab in our county. We are looking for an individual with management experience, good lab bench skills, and a focus on quality. We are just implementing Orchard, and redesigning our processes to implement that LIS. In the FY2019 timeframe the lab manager will be focused on the training of staff, continued excellence in quality and performance, and optimizing the Orchard implementation. The hospital employs about 160 people and the Lab Manager position is a key member of the management team. Reporting directly to the CNO, the lab manager has significant input in the day to day management of lab processes and the future expansion of in-house lab capabilities. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The following statements are intended to describe the major functions of the position and should not be taken as an all-inclusive list of responsibilities, duties, and skills required of individuals assigned to this job. Lab Manager Specific Develops lab staffing schedule and ensures 24/7 coverage. Cover’s shifts for lab staff as needed. Maintains lab policies and procedures in compliance with all regulating bodies. Maintains a laboratory training and performance improvement plan. Mentor and train staff on new equipment, policies and procedures. Proactively develop better practices to promote the highest level of quality assurance. Performs equipment purchases as needed in alignment with department budget. Maintains service contracts and ensures proper function of all lab equipment. Creates and maintains department budget. Maintains knowledge of lab staff functions through frequent and regular bench work. MLS Specific Correctly collects and prepares human samples for analysis. Prepares, stores and transports samples using appropriate methods.Correctly and accurately performs a variety of tests in the clinical laboratory, including chemistry, hematology, microbiology culture plating, serology/immunology and blood bank. Completes annual competency assessment. Alters or adjusts methods and procedures for the neonate, pediatric, adolescent, adult and geriatric patient. Notifies ordering provider, charge nurse and/or patient of all critical lab results. Operates, calibrates, conducts performance checks, and maintains clinical laboratory instruments or equipment and documents results. Recognizes and corrects basic instrument malfunctions as able, initiates service call when needed. Performs and records all quality control procedures required for the tests assayed. Recognizes and responds to unacceptable quality control results. Notifies Laboratory Supervisor of unacceptable results and steps taken to resolve. Documents all corrective actions implemented. Observes established safety measures and Standard Precautions. Assists in preparing, reviewing and revising policies and procedures. Participates in continuing education. Complies with policies, procedures and documentation requirements to meet the standards of accrediting and/or regulatory agencies. Consults Laboratory Supervisor and/or Pathologist regarding unusual results. Demonstrates professionalism, competency and appropriate demeanor with patients and all TVHC Employees. Assumes call responsibilities for nights, weekends, and holidays as scheduled. Assists with any other duties as assigned COMPETENCIES Communication Customer Service Relationship Management Medical Laboratory Expertise WORK ENVIRONMENT This position operates in a professional laboratory environment located within a Critical Access Hospital. This role routinely uses computers, photo copiers, and both cell and land line phones. Frequent contact with staff, patients, and community members is to be expected. Position requires a high degree of confidentiality and HIPAA compliance. Hazards may include but are not limited to exposure to contagious diseases and atmospheric conditions that include exposure to fumes and mists. This position is required to maintain Universal Body Substance Isolation precautions and to wear Protective Clothing/Devices that include gloves, masks, gowns, aprons, and protective glasses.


REQUIRED QUALIFICATIONS Minimum of 3 years laboratory experience MT(ASCP) or CLS certification Competent with microbiology, blood bank, equipment purchase, service contracts, and budget creation and maintenance Able to communicate effectively in English, both verbally and in writing Good interpersonal skills in dealing with patients, families, and all health care professionals and TVHC staff Basic knowledge in computer use; including word processing and spreadsheet applications Excellent organizational skills Ability to maintain and follow guidelines set for standards of practice in quality patient care, and infection control practices as required by state, federal, and hospital policy/regulation. PREFERRED QUALIFICATIONS Recent Work as Laboratory Lead or above Strong procedure writing and revision skills Previous experience as Laboratory Manager or Department Head in Hospital Setting CPR/BLS Healthcare Certification Additional languages – Spanish preferred ESSENTIAL PHYSICAL & MENTAL REQUIREMENTS Ability to walk or stand at least 70% of the time. Ability to frequently stoop, crouch or reach below, at, or above shoulder level for short periods of time. Manual dexterity, ability to concentrate, and good eye-hand coordination required Vision requiring near and far acuity, depth perception, and an ability to adjust focus and maintain a good field of vision is required for patient observation and documentation Must be able to move throughout the facility transporting files and other items weighing up to 25 pounds on a frequent basis. Ability to perform duties under frequent high stress situations Written and spoken communication skills require ability to speak, hear and see. Critical thinking and good judgment needed to be able to follow legal processes and hospital policies.

Salary Information


Contact Information

Email: Apply online at

Employment Type

  • Full Time

Schedule Information

Hours: Exempt

Schedule: Days - Variable

Teton Valley Health Care

120 East Howard Ave
Driggs, ID 83422

Opened: 1938

Phone: (208) 354-2383

Fax: (208) 354-2383



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